Sr. Manager, End to End Process Transformation - Toronto, Ontario

Only for registered members Toronto, Ontario, Canada

1 month ago

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Job summary

The Senior Manager, End to End Process Transformation will report to the Director, Operations Process Engineering & Optimization and will play a critical role in developing and partnering with Operations process owners on Operations Process Engineering (OPE) team to optimize business processes from a client/employee experience & productivity lens.

Responsibilities

  • Leadership: Provide thought leadership in Process Transformation (e.g., E2E/F2B Design, Lean, RPA) and challenge the status quo to drive rapid issue resolution.
  • Strategic Execution: Translate strategic priorities into actionable initiatives, OKRs, and roadmaps ensuring alignment with Operations Process Engineering (OPE)& TEO APEX goals.

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