Field Service Technician/advisor - Vancouver, Canada - Wexxar Packaging Inc

Wexxar Packaging Inc

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Wexxar is seeking an experienced Field Service Technician/Advisor at our facility in Richmond BC.

What will you be doing?

You can effectively install and setup all Wexxar Bel/IPAK machines
You will perform Field rebuilds (partial or complete) of Wexxar Bel/IPAK equipment
You provide amazing customer service by assisting customers through troubleshooting and resolving issues over the phone or at customer's facility
When not traveling you will assist/work with engineering on signoff process, customer FAT's or provide customer tech support
Effectively trouble shoot all PLC and/or HMI programs, and/or Servo controllers on the Wexxar Bel/Dekka equipment working in the field
Trouble shoot electrical, pneumatic or mechanical problems in the field on the Wexxar Bel/Dekka equipment
Advise customer of parts needed; act as a salesperson to recommend parts for purchase
Complete service reports, expense reports, and online incident reports on Syteline on time as per company policy
Sometimes you will be asked to travel on short notice (Customer emergencies)
Freedom to arrange your own travel and accommodation using the company system while of course following procedures and policies
Because continuous learning is what we believe in you will continually update yourself on all Wexxar Bel/Dekka products by participating in onsite and offsite training sessions and courses

What's in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck.

Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match.

Our Field Service Technicians also claim daily meal per-diem's and overtime when travelling and because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment

If this sounds like you, we want to connect

Technical college/ University Trade Certification (Millwright, Technician) 3 5 years related work experience
Experience in a packaging or automation industry is preferred
Able to travel within North America 60% of the time
Diploma in PLC/ HMI/ Servo Controls or related experience
Ability to follow pneumatic schematics, wiring schematics, industrial wiring and electrical codes
Strong knowledge of PLC/ HMI/ Servo controls (Allen Bradley / Siemens/ Omron; Festo/ Bosch)
Strong analytical and problemsolving skills.
Experience working with pneumatics, knowledge of mechatronics
Excellent communications and presentation skills, with ability to span both highly technical and nontechnical audiences.
Excellent prioritization skills with mínimal guidance and direction.
Must have a valid passport and able to travel to and within the USA and Canada
Own car required with a valid BC Driver's license

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company.

You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram

More career opportunities to consider

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

Base Salary range

Min - 75,000

Mid - 80,000

Max - 85,000

Experience:
Preferred

years:
Experience working with pneumatics, knowledge of mechatronics

years:
Diploma in PLC/ HMI/ Servo Controls or related experience

years:
Experience in a packaging or automation industry

Education:
Preferred

Technical/other training or better in Electronics Technology or related field

Behaviors:
Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations:
Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Work-

Life Balance:
Inspired to perform well by hav