Manager, Volunteer Services - York, Canada - ESS Support Services

ESS Support Services

Verified Company

York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Manager, Volunteer Services & Community Outreach

Status:
Full-Time, 6-month contract

Working Hours: 37.5 hours per week (Remote Hybrid)

Reporting to:
Director, Quality & Communications

Job Summary:

The Manager of Volunteer Services & Community Outreach holds a critical role in the agency's commitment and efforts to support seniors, adults with disabilities and their caregivers living in their own homes.

Volunteers are essential in our programs, and it is the responsibility of the Manager of Volunteer Services & Community Outreach to recruit, interview, place, train, schedule and support our volunteers.

Implementing community outreach activities to increase the awareness of our agency, and in particular our volunteer opportunities, is a key expectation of this position.

Reports regularly on the impact of volunteer services and community engagement strategies, including providing recommendations for improvements and initiatives to strengthen Volunteer Services.

Duties and Responsibilities includes but not limited to:

The recruitment of volunteers for all services and programs, including postings, screening, interviews, and placement
Implements effective recruitment strategies with a focus on community outreach activities both inperson and virtually to increase awareness of agency and volunteer opportunities
In collaboration with other staff, responsible for the orientation, ongoing training, and support of volunteers
Maintains regular and ongoing contact and supervision of volunteers
Plans and implements formal and informal recognition events and activities
Conducts volunteer satisfaction surveys and exit interviews and analyzes results
Enters and maintains accurate volunteer data, including volunteer profiles and volunteer schedules and service hours
Evaluates and provides regular reports of volunteer services
Maintains volunteer policies, procedures, and handbooks

Qualifications:

Post secondary education in volunteer management, health or social services, or an equivalent combination of education and experience.
Demonstrated skills and experience recruiting and supporting volunteers
Demonstrated ability to work collaboratively with volunteers, colleagues, supervisors, community partners, and other stakeholders to achieve agency's mission.
Experience working with seniors an asset
Experience with community outreach activities
Strong verbal, written and interpersonal communication skills, diplomacy and good judgment
Excellent working knowledge of Word, Excel and statistical reporting. Experience with Alayacare an asset.
Strong time management, problem solving and organizational skills
Ability to work independently and as a team member
Valid driver's license and access to car.
Must be able to provide proof of full COVID19 vaccination, upon hire.

- **Posting will remain open until filled_

Additional Information:

To protect the health and safety of our employees, clients and their families and in the interest to follow strong public health measures, it is a requirement of employment at ESS Support Services to be fully vaccinated against COVID19. ESS Support Services will consider cases needing accommodation as stipulated by the Ontario Human Rights Code._
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) ESS Support Services will provide accommodation, accessible formats, and communication supports for the interview upon request._

Job Type:
Fixed term contract

Contract length: 6 months

Schedule: