Account Manager - Burnaby, Canada - People Corporation
Description
We are seeking an Account Manager to join our team in British Columbia or Ontario.The Account Manager at Sirius Benefits provides service and support for internal and external clients.
They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients.
They mentor, coach and support the development of the Client Services team.Sirius Benefits, a division of People Corporation, works with small to medium-sized employers across Canada, administering their group employee benefit programs.
Learn more about us _here_The Account Manager will:
- Manage and retain an assigned block of business in relation to plan design, cost containment initiatives and renewals
- Anticipate, recommend solutions and make decisions based on the needs of the client
- Gather and utilize client data to assist in identifying clientfocused opportunities
- Build and maintain Advisor relationships and support Plan Administrator relationships
- Thorough knowledge of the client life cycle to manage and retain a block of business
- Ability to multitask, prioritize and manage workloads
- Mentor, coach and support team members and other colleagues (including external)
To be successful
as an Account Manager with Sirius, you will need**:
- 2-4 years previous work experience or equivalent in a similar role such as insurance or group benefits or client services
- 12 years postsecondary in relevant field of study
- Good problem solving, decisionmaking and critical thinking skills
- Good teamwork and collaboration skills
- Good verbal and conflict resolution skills, and very good written and listening skills
- Good analysis ability demonstrated capability to understand complex contracts
- Flexibility to adapt to a changing environment
- Computer proficiency, including MS Office: Word, Excel, and databases
- Previous industry and insurance knowledge
- Training in customer service
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
This full-time role is performed in an office-based environment which can be at a People Corporation work center and/or remote.
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