SRE FinOps Specialist - Montreal - Lerer Hippeau Ventures

Description

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WorkJam is the world's leading digital frontline workplace, connecting the entire deskless workforce to work in perfect harmony. WorkJam solves the most common problems faced by global frontline enterprises through scheduling tools, task management, communication, and learning – all within a single app

We're proud of our dedicated teams who are making a difference for millions of frontline employees, which led us to be recognized as the 2024 World Future Award winner for Innovation in Workforce Management, among other accolades.

Perks of joining WorkJam:

• Competitive salary and benefits package
• 4 weeks' vacation plus personal time off
• Contribution to your retirement/pension plan
• A flexible work environment that supports a healthy work/life balance
• Generous employee referral bonus of $4,000

At WorkJam, our core values are lead from the front, make a difference, unify, respect and include. WorkJam is a high growth global organisation with operations in North America, Europe, and Australia with our head office based in Montreal. Learn more at

What you will be doing:

• Cloud Operations Financial Analysis and Visibility:
  • Lead Cloud cost visibility across the organization.
  • Conduct cost analysis of cloud infrastructure usage.
  • Identify cost optimization opportunities and provide recommendations.
  • Collaborate with cross-functional teams to align financial goals with technical decisions.
• Cultivate FinOps Culture:
  • Drive the adoption and promotion of FinOps principles and practices within the organization.
  • Initiate and nurture a culture that emphasizes responsible and efficient cloud spending.
• Guidance on Cloud Spending:
  • Provide guidance to teams to make informed decisions on cloud spending.
  • Collaborate with technical teams to ensure alignment between their needs and cloud expenses.
• Improved Budgeting and Forecasting:
  • Improve budgeting processes and enhance cloud cost forecasting accuracy for the cloud operations team.
  • Develop and manage budgets for cloud infrastructure and related services.
  • Monitor and report on budget variances.
• Efficiency Programs and Optimization Strategies:
  • Drive Efficiency Programs.
  • Implement and execute strategies for optimizing infrastructure costs.
  • Drive initiatives to improve resource utilization and efficiency.
  • Stay updated on industry best practices for cost optimization.
• Cost Modeling and Automation:
  • Forecast future costs based on usage patterns and growth projections.
  • Analyze cost implications of architecture and design decisions.
  • Utilize FinOps tools and platforms to monitor and manage costs.
  • Integrate cost monitoring into the overall observability and alerting system.
  • Leverage AI within the FinOps practice, including self-service empowerment for end users.
• Collaboration and Training:
  • Work closely with Architecture, Site Reliability Engineering, Development, Cloud Operations and Finance to align on goals.
  • Communicate cost-related insights and recommendations to technical and non-technical stakeholders.
  • Facilitate training sessions to promote FinOps best practices within the organization.
• Policy, Governance, and Continuous Improvement:
  • Establish and enforce policies related to cost management.
  • Define and document financial governance processes.
  • Ensure compliance with organizational budget and financial guidelines.
  • Conduct regular reviews of cost metrics and performance indicators.
  • Identify areas for improvement and implement continuous optimization practices.
  • Participate in post-mortems and root cause analysis related to cost incidents.
• Cloud Vendor Management and Collaboration with Leadership:
  • Engage with cloud service providers to negotiate contracts and pricing.
  • Stay informed about changes in pricing models and services offered by vendors.
  • Evaluate and recommend new tools or services that could improve cost efficiency.
  • Collaborate with multiple stakeholders, including c-suite, to help them understand the breakdown of cloud costs and negotiation opportunities.

What we're looking for:

• Education and Experience:
  • Bachelor's degree required; Master's degree preferred.
  • Experience in a FinOps, financial analysis, or cost management role.
  • Strong understanding of cloud computing technologies and architectures.
  • Minimum of 5 years of experience in cloud infrastructure.
  • Certifications in FinOps or cloud platforms are a plus.
• Technical Proficiency:
  • Proficiency in using FinOps tools and platforms.
  • Advanced knowledge of cloud concepts and infrastructures.
  • Experience with Kubernetes is essential.
  • Familiarity with AWS and/or GCP.
• Skills and Attributes:
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration skills.
  • Advanced time management skills.
  • Detail-oriented with a focus on accuracy.
  • Proactive and self-motivated.
  • Ability to work independently and as part of a team.
  • Adaptable to changing priorities and requirements.
  • Continuous learner with a passion for staying current in the field.

This role requires strong English skills to interact with global colleagues outside Quebec. Proficiency in both spoken and written English is essential.

We are proud to offer bilingual job opportunities to all qualified candidates. Our job descriptions are written in both French and English to welcome French- and English-speaking talents. We encourage applications from all qualified individuals and are committed to an inclusive work environment that respects diversity.

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