front desk agent - Calgary, Canada - North Home Design Inc.

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    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 1 year to less than 2 years
    • Tasks

    • Register arriving guests and assign rooms
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Provide customer service
    • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Screening questions

    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Do you have previous experience in this field of employment?
    • What is the highest level of study you have completed?
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 hours per week