Senior AI Developer - Toronto - Practice Better

Description

Ready to make a real impact on global health and wellness care? Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we're now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries. In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform. We're a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.

Position Summary

We are looking for a Senior AI Developer to join our growing team. In this role, you'll drive the development of AI-powered product features for our all-in-one practice management platform serving health and wellness professionals. You'll be part of our AI and Product Platform team, where you'll have the opportunity to shape how we integrate LLMs and agentic AI into our platform to solve real customer problems. We're not looking for someone to train models from scratch. We want a pragmatic problem-solver who's excited about what's now possible with LLMs—someone who has hands-on experience with prompt engineering, LLM orchestration, and building AI agents that actually ship to production. If you've been tinkering with agent frameworks, exploring tool use and function calling, or building systems that chain multiple AI capabilities together, we want to talk to you. The ideal candidate is deeply curious about the rapidly evolving AI landscape, has strong product instincts, and thrives on turning emerging capabilities into features that make our customers' lives easier. Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.

What You'll Be Doing

• Design and build LLM-powered features—from initial prototyping through production deployment
• Architect and implement agentic AI systems, including tool use, multi-step reasoning, and orchestration patterns
• Collaborate closely with Engineering, Product, Data, and Design to identify high-impact opportunities for AI integration
• Evaluate and integrate LLM providers, frameworks, and emerging tools (e.g., function calling, RAG pipelines, agent frameworks)
• Develop robust prompt engineering strategies and maintain prompt libraries as capabilities evolve
• Stay relentlessly current with the fast-moving AI space—new models, techniques, and paradigms—and translate that knowledge into actionable recommendations
• Champion AI best practices across the team, sharing learnings and helping others level up

What You Bring

• 8+ years of software development experience, with recent hands-on work building LLM-powered features or products
• Practical experience with LLM orchestration, prompt engineering, and at least one agent framework or pattern (e.g., LangChain, LlamaIndex, CrewAI, custom implementations)
• Familiarity with RAG architectures, vector databases, embeddings, and retrieval strategies
• Experience integrating LLM APIs (OpenAI, Anthropic, etc.) into production applications—you understand token economics, latency tradeoffs, and how to build reliable AI systems
• Comfortable working across the stack; you can build the backend services, wire up the infrastructure, and collaborate on frontend integration
• Strong communication and collaboration skills, with a bias for clarity and action

Compensation & Pay Transparency

At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends. Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.

Anticipated Base Salary Range (Canada): $175,000 – $195,000 /yr CAD

We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being. The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.

What We Offer

Comprehensive Benefits

We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.

Remote-First, Connected Culture

Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.

Wellness and Growth

• Unlimited vacation, built on trust, clear expectations, and real support for taking time off
• Company RRSP program with employer-matched contributions
• Comprehensive health and dental benefits from day 1
• $750 annual Health & Wellness Allowance
• $1,000 annual Learning & Development Allowance to support your growth
• $500 annual Home Office Allowance to set up a productive remote workspace
• Sprout Family: personalized support for family-building and fertility journeys
• Inkblot: confidential, digital mental health support from licensed professionals
• Company-wide holiday closure in December
• Regular virtual company-wide events, lunches, and team socials to stay connected

Thriving at Practice Better

At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results. We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.

Our Commitment to Diversity, Equity & Belonging

We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.

If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values. We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request.

Ready to Apply?

If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.

Apply Now →

Official Recruitment Notice & AI at Practice Better

All applications are reviewed directly by Practice Better's internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in or Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at to verify its legitimacy. We use AI thoughtfully to take some of the repetitive work off our team's plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It's there to make the process smoother and more efficient for everyone. What AI doesn't do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness. We're committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver. Candidate Privacy Policy AI Policy