Relationship Manager - Abbotsford, Canada - Longboard Architectural Products

Longboard Architectural Products

Verified Company

Abbotsford, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for a friendly, positive, and detail-orientated individual with a passion for providing radical client care to join our team as a Relationship Manager.

You will join our Inside Sales team who is a group of energetic, collaborative, and engaged individuals who are passionate about working hard and having fun Become part of an organization that fosters kindness and collaboration with physical and emotional safety as our top priority.

Through our many team-building events - BBQs, Parties and Charitable Events - you will become immersed in our extraordinary company culture and feel a sense of community.

If our team and culture excite you and you are skilled at providing top-notch customer service, this opening may be a great fit

What You Will Do:

Listening to and understanding client needs, and offering solutions and support
Researching potential leads from internal sources (CRM), web searches, and additional digital resources
Qualifying leads from digital campaigns, conferences, references, trade shows, etc.
Creating and maintaining a list/database of prospective clients
Making multiple outbound calls to potential clients
Presenting and delivering information to potential clients
Answering potential client questions and followup call questions
Working with the Business Development Team when closing projects
Tracking weekly, monthly, and quarterly performance and sales metrics
Working closely with our Marketing Team to expand our current client base
Developing relationships with potential clients in collaboration with our Business Development Representative
Closing sales and working with the client through the purchasing process
Other duties as assigned

Qualifications:

Must-Have:

3+ years of professional Customer Service, Account Management, and/or Inside Sales experience
Professional verbal and written communication skills
Ability to multitask

Nice to Have:

Strong computer skills, including Google Suite and CRM/Construction Lead Platform experience is preferred
An interest in or knowledge of the building envelope and architectural channels

Previous experience is required, but we are open to individuals with previous transferable skills such as: relationship manager, customer success representative, account representative, client relations manager, account supervisor, customer success manager, key account manager, account executive, sales representative, customer service representative, territory manager, client advisor, client success consultant.

INDMP