Manager, Retail Excellence and Compensation - Toronto, Canada - TELUS

TELUS

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Toronto, ON, CA- Req ID: Jobs by Category: Sales and Marketing- Job Function: Marketing- Status: Full Time- Schedule: Regular
Description:

Join Our Team

Here's the impact you'll make and what we'll accomplish together

Are you in interested in creating a future of work?
At TELUS, we are looking for bright people that like solving big problems. And as part of the TELUS Retail Limited (TRL) team, you tackle all kinds.

We are passionate about our team as we are about our customers and we are looking for people that radiate that passion.

Here's what we believe:

We break down silos through collaboration, innovation and creative problem solving
We challenge the status quo and when others think we're done, we make it better
We live up to our commitments to ourselves, our friends, family, peers, leaders, partners and customers
Our success is all about how we do things, how we think, solve problems, communicate, and deliver

Here's the impact you'll make:

In this role, you wear several hats; part consultant, part coach and part driver.

Focusing 6-24 months out, you will lead the advancement of the compensation to strengthen the pay for performance culture while improving team member engagement and making TELUS Retail an employer of choice in a very competitive employment market.

You will also be responsible for the exciting and strategic transformation of TELUS retail workstyles aimed to deliver flexibility for our team members while capitalizing on the business growth opportunities in the communities that we operate in.

You will succeed by leaning on your pragmatic strengths, personable skills and no-nonsense leadership qualities. Your counsel is equal parts logic, analysis and strategy. You have a natural curiosity and appreciate continuous improvement, while harvesting learnings to enhance our business and team.

If this sounds like you, read on

Here's how:

Lead a team of team of highly performing team members responsible for TRL Workstyle Transformation and the Compensation & Rewards program
Provide thought leadership, market intelligence and flawless change management aimed to enhance team member engagement while achieving strong business outcomes
Drive timely decisions on enhancements to the engagement of our frontline team members while ensuring all relevant stakeholders are engaged
Foster a continuous improvement mindset: continually looking for opportunities to increase the ROI of our resources, ways to improve the internal client experience and drive a culture of appreciation

Qualifications:

Leader: demonstrated success building, leading and supporting a highly engaged and high performance team that epitomizes fair process, entrepreneurial spirit, measured risk taking, and innovation
Consultant: exceptional collaboration, relationship management, influencing and negotiation skills, including compelling storytelling and presentation to executive audiences, and advance stakeholder management
Analyst: strong business and financial acumen, including experience using financial modeling skills to create sound business cases
Problem solver: the fundamentals of taking a problem, examining the challenge, building recommendations and executing on those recommendations
Compelling communicator: clear, concise and influential in all aspects of communication
Big thinker: Strategic, critical and creative
Driver: proven track record leading and delivering multiple, complex initiatives simultaneously from creation to tactical implementation
Decisive: grounded in logic and data with a strong ability to block distractions
Influential: Demonstrated experience influencing senior leaders including Directors, VPs and Senior VPs
Change Management: Proven experience in implementing strategies for effecting change, controlling change and helping people to adapt to change
A Bachelor's degree or equivalent work experience

Great-to-haves: