Client Care Coordinator - Toronto, Canada - Spectrum Health Care

Spectrum Health Care

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

We are hiring
Full Time Client Care Coordinators
to work at our Downtown
Toronto office to provide exemplary client service and support to our internal and external customers/clients.

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

Our people are the cornerstone of our business.

By joining Spectrum Health Care you will be part of one of Canada's Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

Job Description:

Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
Liaises with clients, staff, and community partners
Acts as a problem solver for clients and responds to inquiries from LHIN and employees
Reports client and staff concerns to Home Support Supervisor
Liaises with the LHIN representatives regarding client care. Collects and entrees all pertinent client data into the computer system
Provides list, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications:

Minimum of 2 years working in an office setting (healthcare setting preferred)
High school diploma or equivalent
Medical Office Admin Certificate/Diploma an asset
Medical terminology knowledge an asset but not required
Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
Ability to multitask and prioritize
Excellent English written and verbal communication skills (Additional language skills considered an asset)
Excellent customer service and organizational skills
Proficient in Word, Outlook and ability to learn proprietary software

Additional Information

Spectrum Health Care is thrilled to be named one of
Canada's Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click
here to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.