Internal Service Consultant - Toronto, Canada - HSC Holdings Inc

HSC Holdings Inc

Verified Company

Toronto, Canada

1 day ago

Posted by:

Sophia Lee

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Description

Job Summary
How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network

Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area.

Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Our
Volvo of Toronto dealership is looking for an Internal Service Consultant to join our amazing team

As an Internal Consultant you will hone your sales, customer service and communication skills. This position is a great way to get into the Automotive industry.

Benefits

We offer competitive salaries and generous benefits

Excellent Group Benefits package
Group RRSP Contribution program
Work/life balance
Training and support programs
Boot and tool allowance
Tuition reimbursement program
Corporate support
Mentorship and development
Unlimited careers opportunities within our automotive group

Job Purpose

The Internal Service Consultant is responsible various administrative tasks, write work orders for New/Pre-Owned inventory, and arranges sublets for vehicles.

Responsibilities

Create work orders for preparation of New/Pre-Owned inventory for sale
Advise Sales Management of additional work required and associated cost
Arrange and invoice sublet repairs for above vehicles
Process invoices for above vehicles
Process and complete appropriate checklists and warranty registration for above vehicles
Ensure timely completion of all work requests so that vehicle can be delivered as scheduled
Answer all incoming phone calls within three rings.
Answer any inquiries possible and acquire assistance if necessary.
Perform service department administrative tasks as directed by management.
Report any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers.

Qualifications

High school diploma or equivalent
Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook
Excellent communication skills and customer service. Including written and verbal skills to communicate with all Service Consultants and Management
Previous experience in a customer service role
Ability to maintain filing systems and database
Professional appearance & friendly disposition
Ability to work efficiently in a highpressure environment
Experience using dealership related software is preferred

Personal Attributes

Passion, motivation, focus and leadership skills
Results focused approach
Team player
Strong communication skills both written and verbal
Ability to influence, negotiate and mediate effectively
Strong attention to detail
Ability to maintain confidentiality and professionalism
Excellent interpersonal and team building skills
Strong time management and organizational skills
Honest, courteous and able to demonstrate strong work ethics
Driven and ability to work with minimum supervision.

APPLY FOR A REWARDING CAREER TODAY

We thank all applicants for their response; however only those considered for an interview will be contacted.
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