Senior Retail Asset Protection Specialist - Mississauga - OSLRS

Description

Overview

AtOSLRetailServices,webelievepeoplearetheheartofeverythingwedo,anditisan exciting time to be a part of something special Our momentum is growing and is fueled by innovation,collaboration,anda shared entrepreneurial spirit that drives real results. Foundedin2012inMississauga,Ontario,OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you.

The Opportunity

Reporting to the Retail Labour and LP Manager, the Senior Retail Asset Protection Specialist plays a critical role in safeguarding company assets, minimizing loss, and supporting operational efficiency by implementing loss prevention strategies. The candidate will conduct investigations, risk assessments, and compliance initiatives. This person will work cross-functionally with operations and store teams to ensure a secure and efficient environment and is responsible for adhering to the company's compliance policy guidelines with asset management, while supporting day-to-day operational tasks.

What You're Responsible For

Sales Audit:

• Manage the monthly discount summary audit report.
• Manage the weekly carrier fraud audit reports.
• Complete monthly transaction audits.
• Manage audits of partner trade in with missing billings and cycle time monitoring
• Support with BOPIS chargeback to provide any relevant documentation.
• Conduct and attend operational audits, inspections, and physical assessments to identify vulnerabilities at stores.
• Coordinated efforts to implement loss prevention programs and initiatives that reduce shrink, fraud, and theft.
• Gather data and produce reports re: theft and fraud incidents.

Asset Management:

• Support with compiling all the mandatory documents for internal business approval related to asset management.
• Conduct photo audit to ensure compliance with asset management policies and operational standards.
• Develop and implement asset tracking reports that ensure proper utilization and accountability with all business partners.
• Develop and maintain asset records and inventories by ensuring compliance with company standard policy.
• Manage all registration of assets in 3rd party system and ensure business approval.
• Maintain contract renewals for asset management and ensure business approval.
• Manage the receipt of retail assets by completing verification with the retail team and creating asset control numbers and updating inventory reports.
• Manage the company semiannual audit of asset management and coordination across multiple teams.
• Lead asset management in new retail locations and closing of retail locations, managing asset management across all retail locations with any gaps or deficiencies with fulfillment.
• Support with creation of claim documents for asset loss recovery.
• Responsible for organizing and storing documents in centralized folders.
• Monitor and managing the use of security devices (e.g., GSK) and alarm systems.
• Support policy and procedure development for asset protection, safety, loss prevention standards; help ensure company-wide compliance.
• Participate in inventory control and reconciliation efforts, working alongside store team to plan and execute inventory cycles and shrink mitigation program.

Process Optimization

• Generate asset management reports and insights by leveraging planograms and in-store audit reports.
• Collaborate with 3rd party vendors to complete audit of assets and conduct audit spot checks of assets.
• Assist with updating and refining standard operation procedures (SOP) to improve workflow efficiency.
• Provide recommendations based on data analysis to improve loss prevention, asset management and operational efficiency.
• Work closely with cross-functional teams including Finance, Risk Management, Logistics, Sales, Sr. Operations Specialist, Merchandising and Store Management to ensure seamless operations.
• Any other duties as required or requested will be assigned.

To Join The Team

• Bachelor's degree/ College Diploma or related experience in logistics and or Business Administration.
• 1-3 years' experience in retail operations, Loss Prevention, Audits, or related experience.
• Strong analytical skills and competency using Excel, Word and PowerPoint.
• Possess exceptional organizational & planning skills including attention to detail.
• Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within an outside of the company.
• Proven ability to function effectively in a team environment.
• Ability to travel overseas and across Canada
• Able to work extended hours and weekends when required

While the starting salary for this role ranges between $65,000 and $70,000, your final offer will reflect your relevant skills, individual strengths and experience.

• Generous time off: Start with 3 weeks of vacation.
• Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
• Retirement support: Company-sponsored RRSP matching program to help build your financial future.
• Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running — now a Platinum Club member.
• Invested in you: Structured employee development programs designed to help you thrive.

Recruitment Process Next Steps

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual/or Face to Face conversation with the hiring manager.

Step 3: The final step is an in-person interview with the extended team members.

Ready to bring your talent to a team where your impact matters? Apply today — we can't wait to meet you

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: We use AI-based tools for resume screening and skills-matching during recruitment; however, all final hiring decisions are made by our recruitment team. This job description outlines the general nature of the role and is not an exhaustive list of duties or qualifications. In compliance with Ontario's Bill 190, this posting confirms a current vacancy within our organization.