Manager, Customer Service - Kingston, Canada - Farm Credit Canada

Farm Credit Canada

Verified Company

Kingston, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Closing Date (MM/DD/YYYY):
04/28/2024

Worker Type:
Permanent

Language(s) Required:
English

Term Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position):
$89,369 - $120,911

Leadership skills rewarded:
Take a lead role in a district's customer service team, with a focus on the relationship management process. You'll coach and mentor lending support staff on administrative operations, computer systems and reporting.

What you'll do:

Lead a highperforming customer service team, managing performance and development
Maintain the district budget and manage daily operations: facilities management, meetings, and event planning
Work with district leadership team to develop and execute business plan and marketing strategies
Manage workload priorities, identify employee development requirements, set goals and evaluate performance
Ensure compliance on audits, arrears and other reports

What we're looking for:

A decisionmaker who confidently manages and implements change
A leader who builds relationships
A multitasker with an aptitude for budgets and managing reports
Ability to adapt quickly to changes in a fastpaced environment

What you'll need:

A bachelor's degree in administration or business and at least four years of related experience (or equivalent combination of education and experience)
A proven track record in agricultural or commercial financial services
An understanding of accounting and legal documentation
Strong leadership and organizational skills