Full-time Customer Service Representative - Regina, Canada - ITM Instruments

ITM Instruments
ITM Instruments
Verified Company
Regina, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Full time
Description
_
CUSTOMER SERVICE REPRESENTATIVE_


-Fast paced

-Constant time challenges

-Efficiency

-Must be a Google expert

-Independent go getter

Responsibilities and Duties:


  • Attend inhouse supplier training sessions and provide technical product information to customers;
  • Collaborate with established suppliers;
  • Create customer quotes and process their orders;
  • Set up new accounts and maintain customer contact information in our ERP;
  • Provide excellent customer service.


You may be required to carry out other duties, as are within your capabilities and level of responsibility, in order to meet the needs of the business.


Requirements:


  • Experience in customer service (inbound or outbound calls);
  • Strong computer knowledge (MS Outlook, Word, Excel);
  • Multitasking between many software programs and online tools;
  • Excellent problemsolving abilities;
  • A high level of attention to detail;
  • Excellent team working skills;
  • The ability to learn new skills quickly;

Job Types:
Full-time, Permanent


Work Location:
In person
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