Shift Leader - Toronto, Canada - Five Guys
Description
Job Summary:
As a Shift Lead, you'll be at the forefront of delivering exceptional customer service and ensuring the smooth operation of our restaurant during your shift
Your responsibilities include:
- Excelling in all roles within the restaurant, from cashier to grill and prep.
- Managing crew members and overseeing daily operations, including opening and closing the store.
- Ensuring food preparation standards are met, managing employee breaks and shift changes, and completing shift summary reports.
- Upholding company standards on equipment, facility, and grounds maintenance.
- Motivating, coaching, and assisting in training crew members.
- Ensuring food quality and 100% customer satisfaction.
- Training to progress towards Assistant Manager or General Manager roles.
- Supervisory experience in food service or retail preferred
- Previous experience in the restaurant industry.
- Open availability during 11am10pm, including weekends.
- Strong communication skills, both written and verbal.
- Basic business math, computer, and internet proficiency.
- Strong problemsolving and decisionmaking abilities.
- Adaptability in various situations.
- Physical ability to stand for long periods in hot or cold temperatures and lift supplies weighing up to 50 lbs.
Job Types:
Full-time, Part-time
Pay:
$17.00 per hour
Expected hours:
per week
Benefits:
- Discounted or free food
- Flexible schedule
- Onsite parking
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Tips
Experience:
- Fast food management: 1 year (required)
Work Location:
In person
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