Client Services Consultant - Halifax, Canada - Nova Scotia Pension Services Corporation

Nova Scotia Pension Services Corporation
Nova Scotia Pension Services Corporation
Verified Company
Halifax, Canada

4 days ago

Sophia Lee

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Sophia Lee

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Description

Job Status:
Permanent Full Time; Unionized (NSGEU)


Salary Range:
$ $ biweekly


Closing Date:
Friday, March 1st, 2024


Please visit our website at the link below to apply. Applications submitted to Indeed will not be considered.
Client Services Consultant #CSC-0224-CB (2 Positions) Job at Nova Scotia Pension Services Corporation | CareerBeacon


Who we are
The work we do matters.


Nova Scotia Pension Services Corporation (NS Pension) is a growing non-profit corporation dedicated to a wide range of investment, pension administration, and compliance services for two of Nova Scotia's leading pension plans.

In total, we manage $13.5 billion in plan assets and serve over 78,000 members, retirees, and survivors.


We administer the pension benefits and investment assets of the Public Service Superannuation Plan and the Teachers' Pension Plan and administer the pension benefits of the Members' Retiring Allowances and the three former Sydney Steel pension plans.


Our culture
Our culture is defined by our vision, our mission, and our values. We take pride in our culture as it defines who we are, and shapes what we aspire to be.


Our Vision
To strengthen the retirement future of Nova Scotians


Our Mission
To provide outstanding pension services


Our Values

Commitment:
to provide the highest quality service

Trust:
to act with integrity and to make sound decisions

Respect:
to show consideration to our members and our colleagues

Expertise:
to build and retain a diverse and talented team

Collaboration:
to build mutually beneficial relationships

Learn more about us at


What we offer

  • Competitive compensation package including RRSP program
  • Defined benefit pension program
  • Comprehensive extended health and dental benefits for you and your family
  • Health & wellness programming including a comprehensive Employee & Family Assistance Program and an annual Health Spending Account
  • Flexible work (modified workweek, flexible working hours, work from home bank)
  • Robust professional development policy including tuition reimbursement
  • Commitment to diversity and inclusion
  • Modern office space located on the Halifax waterfront
  • Highly engaged workforce
  • Opportunities to give back to the community through fundraising events
  • Seasonal events and socials

The opportunity
We are seeking to fill two permanent, full-time Client Services Consultant positions.

We deliver pension administration services through a team of professional, talented, and dedicated individuals.

We are committed to serving the best interests of our members by delivering a consistent experience that is guided by our service standards.

We work effectively in a team environment where mutual accountability and positive results are measures of success.

The Client Service Consultant provides exceptional customer service to our active and retired members.

Day to day, we respond to member inquiries regarding benefit eligibility and Plan rules and perform complex calculations based on our expert level of knowledge of policies, procedures, regulations, and legislation.

We promote awareness and education to Plan members across the province through information sessions.


What you need to be successful

  • Bachelors' Degree in business, commerce, economics, finance, mathematics, accounting or actuarial science plus three years relevant experience, or an equivalent combination of education and experience.
  • Excellent communication skills as well as effective presentation skills. Bilingualism (French) is an asset.
  • Excellent analytical skills and the ability to perform accurate mathematical calculations.
  • Working knowledge of pension and benefit plan text, Canada Pension Plan (CPP), Old Age Security (OAS), the Income Tax Act and other provincial and federal programs and legislation.
  • A Certified Employee Benefits Specialist (C.E.B.S.) designation or Pension Plan Administration Certificate (PPAC) are considered assets.

Job Types:
Full-time, Permanent


Salary:
$66,268.54-$74,640.54 per year


Benefits:


  • Company events
  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Work Location:
In person

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