Sales Specialist - Toronto, Canada - Mariner

Mariner
Mariner
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Mariner, an industry leader in business transformation and technology services, is seeking a dedicated Sales Specialist to support our ongoing growth.

This position offers an exceptional opportunity to learn about our sales and overall client engagement processes.

As a Sales Specialist, you will be critical of supporting our sales team, managing client engagements, and ensuring we meet and exceed our sales targets.


Key Responsibilities:

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Salesforce Management: Collaborate with the sales team to consolidate and update customer opportunity information in Salesforce. Ensure accurate tracking of sales activities, customer interactions, and opportunity pipeline.
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Resource Planning: Assist in identifying the most appropriate resource profiles to meet customer requirements. Create and maintain these resourcing requirements in Mavenlink.
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Proposal and SOW Creation: Participate in preparing proposals and Statements of Work (SOWs) as required. This includes drafting, editing, and finalizing documents based on team input and client requirements.
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Proposal Review: Review and proofread proposals and SOWs to ensure they meet the necessary standards, client requirements, and corporate guidelines.
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Account Management: Schedule and manage regular check-ins with consultants to identify opportunities for contract extensions, change requests, and potential new consulting engagements.
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Procurement System Management: Act as the single point of contact for client support requests and main interface into client procurement systems.
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Post-proposal Debriefs: Conduct debrief sessions with client primes after unsuccessful proposals. Share lessons learned with the account and resourcing teams to support continuous improvement.
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Finance Interface: Work closely with the Finance department on invoicing and revenue forecasts. Ensure accuracy and timely delivery of invoices to clients and approve invoices before sending them to the customer.
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Performance Metrics Consolidation: Consolidate performance metrics from the finance team (revenue, etc.) and operational teams (profitability, etc.) to share with account teams. This role involves compiling and presenting key data in a clear, actionable format.
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Ad Hoc Duties: Carry out other responsibilities as required to support the sales and account management functions.

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