Administrative Assistant, Residential Services - Toronto, Canada - BEUMER Group

BEUMER Group

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology.

BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork

Job Description:

Objective:

To provide the highest quality of customer service to all customers and vendors while ensuring the efficiency of the department is being carried out.

Support of management, technicians, and other staff as requested. In providing this support, this position exercises a high degree of initiative, discretion & confidentiality.

Responsibilities:

Responsible for the daytoday administration of the Residential Services Department, onsite at the Toronto Pearson International Airport; including:
Answer multi-line telephone system, take accurate messages, screen, and direct telephone calls in a professional manner
Reply to general information requests with accurate information
Greet clients/suppliers/visitors in a professional and friendly manner
Resolve or escalate customer complaints in a professional and timely manner
Maintain accurate files for all service, warranty, and all department related projects
Record and verify accuracy of weekly time sheet submittals
Ensure correct project numbers are applied for time sheets and expenses
Order and maintain uniforms and office supplies
Maintain maintenance and installation service schedule
Maintain accurate files and logs for all service personnel
Make travel, meeting and other arrangements for service personnel and staff
Forward completed service and warranty claims to Accounting/Finance for invoicing
Accurately maintain minutes of meeting and trip reports; distribute accordingly
Act as Liaison between onsite team at YYZ and the People & Culture team at the BEUMER Corporate office for questions regarding payroll, benefits, time off requests
Perform other related duties as assigned

Qualifications:

Requirements/Skills and Abilities

3+ years of experience in an administrative support capacity
High School diploma or equivalent
Ability to obtain and maintain Airside Security Clearance (Security Badge)
Ability to show initiative and work within an environment of frequent interruptions & conflicting priorities
Exemplary organizational and interpersonal skills to meet varying workload demands of the position
Advanced User of Microsoft Word, Excel, Outlook, and PowerPoint
Excellent time management skills: attention to detail and the ability to learn quickly
Excellent verbal and written communication skills; ability to maintain confidentiality
Professional, positive, and energetic demeanour

Additional Information

BEUMER is an innovative intralogistics company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees.

And by the way, no waiting period, they start when you do:

Medical coverage
Registered Retirement Savings Plan (RRSP) with a generous match because we care about your future
Life Insurance is provided free for all employees
Generous amount of paid time off
Longterm disability (yes, we cover that too)

BEUMER is committed to equal opportunity for all applicants and employees without regard to race, color, religion, gender, national origin, age, disability, marital/family status, sexual orientation, pardoned criminal conviction or any other status protected under the Canadian Human Rights Act.