SERVICE WRITER - Acheson - Custom Truck One Source

Description

Service Writer Role at Custom Truck One Source

About the Job

We are seeking an experienced Service Writer to join our team at Custom Truck One Source. The successful candidate will be responsible for coordinating and scheduling service work in a professional manner, while also selling additional needed services to customers.

Key Responsibilities

• Create and maintain a safe working environment.
• Identify problems and provide solutions by listening to customer feedback.
• Verify warranty coverage by examining records and explaining provisions.

Prioritizing Tasks:

1. Contact fleet management companies requiring authorization before authorizing repairs; Assist with repair order creation; Communicate effectively with customers about estimated return times of vehicles.
   
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