Reservations Manager - Toronto

Only for registered members Toronto, Canada

3 days ago

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Job summary

This role begins as weekend coverage for a luxury excursion booking platform. The Reservations Manager will ensure seamless bookings with personal care speed accuracy answer incoming calls during on-call hours coordinate and forward bookings track and flag booking issues deliver high-touch customer service.

Responsibilities

  • Ensures every guest inquiry turns into a seamless well-coordinated booking — with personal care speed accuracy.
  • Answer all incoming calls during on-call hours with a polite energetic professional tone.
  • Coordinate and forward bookings to partner operators accurately and promptly.

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