Shop Lead - Portage la Prairie, Canada - Tokyo Smoke

Sophia Lee

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Sophia Lee

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Description

Responsibilities

  • Use strong floor management skills to manage the daytoday operations of the store and drive sales
  • Train and coach educators on product education and ensure an intentional customer experience
  • Ensure sales targets and business metrics are met
  • Lead by example and deliver exceptional, intentional customer service
  • Seize opportunities to improve business results and build an engaged team
  • Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
  • Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
  • Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
  • Build and cultivate lasting customer relationships and enable all staff members to do the same
  • Demonstrate strong time management and organization skills to keep priorities in focus
  • Create relationships with local businesses and participate in community events
  • Stay uptodate (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
  • Enforce all company policies and programs, ensuring compliance
  • Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
  • Complete tasks as assigned by the Store Manager and Assistant Store Manager
  • Other duties as assigned

Qualifications:


  • Minimum 13 years floor management experience
  • Resourceful, creative and solutionoriented
  • Ability to work plan, prioritize and organize
  • A leader with a proven ability to train others and retain talent
  • Strong floor leadership and coaching skills to develop and motivate a sales team
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
  • Ability to manage competing priorities in a fastpaced environment
  • Strong verbal and written communication skills and excellent organizational skills
  • You are passionate about cannabis and are excited to bring it to market for recreational purposes
  • You are open to feedback and coaching
  • You demonstrate high levels of integrity and personal responsibility
  • You are trustworthy and customeroriented
  • Bonus points if you've worked in a regulated environment before
  • Requirements_
  • Minimum age 19 years old or age as specified by the provincial government
  • Able to lift boxes 530 lbs
  • Must be flexible with hours of work and be comfortable with ever changing duties
  • Can Sell certification required
  • Criminal Background check required

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