Customer Service Clerk - Scarborough, Canada - Carbo Medical Supplies
6 days ago
Description
Work Term:
Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
- Experience: Will train
Work setting:
- Urban area
- Retail/wholesale establishment/distribution centre
- In shop
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise
- Operate computerized inventory record keeping and reordering systems
- Provide advice about merchandise
- Conduct sales transactions through Internetbased electronic commerce
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
- Maintain sales records for inventory control
- Assist in display of merchandise
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Quick Books
Sales experience:
- Medical equipment and supplies
Security and safety:
- Criminal record check
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Tight deadlines
Personal suitability:
- Punctuality
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Dependability
Screening questions:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Financial benefits:
- Bonus
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