Manager, Consumer - Halifax, Canada - Insurance Bureau of Canada

Insurance Bureau of Canada

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our story:

Insurance Bureau of Canada is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada.

For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians.

IBC champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

Our vision is for consumers and governments to trust, value and support our industry and the products it sells.

Our team is on the front line in creating and maintaining relationships with governments and regulators, contributing to public policy objectives on key files relevant to our country and industry.

A well-informed and well-served consumer is also central to our vision.

Our team works to advance our credibility and educate consumers on road safety, injury prevention, emergency preparedness, climate adaptation, insurance literacy and insurance innovations.

Simply put, we strive to keep Canadians safe on the road, at home, at work, and at play.

Summary:

Contribute to the regions' outstanding member relations activities while advancing key strategic priorities.

This is be done in collaboration with the regional and national team(s) of IBC, while reporting to the Vice-President, Ontario & Atlantic.

Holding the pen on the regional strategies for member relations and consumer outreach, you will incorporate the input from the rest of the team in its development and execution.

Conducting research, meeting coordination, and attending industry events in all four Atlantic Provinces will form part of the duties of the Manager, Consumer & Industry Relations - in addition to other duties as required.

Participate in IBC's Community Assistance Mobile Pavilion to provide timely insurance support to communities impacted by disasters. Work collaboratively with insurance companies and local/provincial emergency management staff.

Duties & Responsibilities:

Develop, update, and execute member and consumer strategies
Organize, facilitate, and staff industry subcommittees of the Atlantic Committee
Collaborate with industry, as prescribed by the Atlantic Committee
Represent IBC with various government departments and representatives as assigned
Represent industry on provincial & municipal government committees as assigned
Report to the Vice-President, Atlantic and work closely with the Government Relations team to accomplish the above
Work with stakeholders in identifying areas when IBC can help with education issues and coordinate training sessions, when required
Conduct response(s) to media requests and interviews as directed
Sustain a valuable and professional Consumer Information Centre for the Atlantic Region of IBC by investigating consumer complaints while acting as a liaison between members and consumers in finding negotiated solutions to, at times, contentious issues

Qualifications:

Minimum of 10 or more years of experience in the P&C industry
University degree in business administration/marketing/public relations or equivalent business experience
Knowledge of provincial government operations
Public speaking skills including media relations
Excellent business writing skills
Superior organizational skills
Excellent team building and selfmanagement skills
Conflict management, negotiation and risk management skills
Proficiency in Microsoft Office, especially Excel & PowerPoint

Why Join IBC?:

Competitive salary and benefits.
Hybrid work environment.
Variety of job tasks to help accelerate your professional skills development.
Working with a toptier team, full of allstars and industry leaders.
A career working with and influencing creative and the visual identity of the brand.
The ability to be creative and help keep Canadians safe on the road, at home, at work, and at play.
Strong leadership with a focus on your development and growth.
IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others._
Job Type
Full-Time
Location
Halifax, Nova Scotia (Hybrid)
Posting Date

Apr 1, 202