Marketing & Operations Manager - Pickering, Canada - Apex Physiotherapy & Chiropractic

Apex Physiotherapy & Chiropractic

Verified Company

Pickering, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job description

We are looking for a reliable and dedicated marketing and operations manager with great leadership and organizational skills with a genuine passion to serve patients and exceed expectations to support our amazing team and turn our clinic into a well-oiled machine.

Must possess strong customer service skills and excellent phone etiquette.

Our busy multidisciplinary clinic consists of physiotherapists, chiropractors, massage therapists, and a naturopathic doctor who all focus on high quality care.

We need a self-motivated, highly organized and efficient leader to handle day to day operations, developing inter and intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, task delegation, patient retention and in clinic and community marketing initiatives.

Responsibilities:

Recording and implementing new protocols and procedures.
Oversee the day to day operations of the clinic.

- management of patient booking, online billing, Insurance/MVA/WSIB billing, bookkeeping, collections, bill payments and payroll.

Other general office admin duties, (ie invoicing, pulling up patient notes)
Booking/running staff meetings, training, delegation of duties, collaborative issue resolution with admin and clinical staff
Establish team atmosphere through leadership and employee development
Order/pick up supplies and equipment as needed
Organize/implement marketing material
Ensuring all company procedures and policies are followed.
This role require the ability to establish exceptional rapport with our patients and staff
Contributing to office cleanliness.
Generating/logging clinic statistics
Vendor management including liasing with our marketing and tech partners.
Must be comfortable using social media for marketing.

Qualifications

25 years management/sales experience
Genuine passion and desire to serve patients and exceed expectations
A creative mind and ability to suggest improvements and protocols.
Must possess excellent organizational skills; be able to multitask; possess a positive attitude; be able to work independently; be comfortable with computers; have strong problem solving skills; possess excellent communication skills with physicians, coworkers, supervisors, and other staff members.
Leadership skills and ability to support our systems and processes
Comfortable being independent and making decisions
Ability to multitask efficiently
Calm under pressure
Excellent English literacy is required in addition to compassionate and confident personality
2040hours week
48 hour shifts Monday-Thursday,
Weekend and evening availability, on call
Potential to grow.

- $18-22 hour to start with incentives.

*Please submit resume in blue font*
Job Types: Full-time, Part-time, Permanent

Part-time hours: 20-40 per week

Salary:
$18.00-$25.00 per hour

Benefits: