Financial Advisor/ Planner - Kamloops, BC, Canada - HSBC

Description

Job Description:

As a Personal Banker you are a Brand Ambassador for
HSBCBank Canada, delivering an outstanding customer experience by identifying and fulfilling all customer needs at first point of contact.

You will work within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs, and maximising opportunities across all customer segments.

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Job Responsibilities:
Help customers to understand how they can flexibly use
HSBCservices through Internet Banking, phone Banking & self-service points, to meet their varying needs

Demonstrate sound understanding of
HSBCproducts and services; articulating these to your customer in an engaging and confident manner.

Proactively drive referrals to Branch Specialist, Premier and Wealth colleagues, to ensure that the customer is provided with the best possible advice
Be proactive in building & creating a customer base through the use of Customer Contact Lists, referrals & walk-ins
Effectively question and listen to your customers, enabling you to fully understand both new & existing customer's financial circumstances and needs


Job Requirements:
Ability to demonstrate your understanding of a customer's requirements through effective fact finding
Ability to safeguard the bank by holding difficult conversations with your customers on subjects like Anti-Money Laundering, sanctions, complaint handling, and estate planning
Consistently deliver a personalised, friendly & efficient service at all times
A passion for continuously delivering an outstanding customer experience
Effective communication skills, which will enable you to build strong professional rapport


Job Details:

Company:

HSBC

Vacancy Type:
PartTime


Job Location:
Kamloops, BC, CA


Application Deadline:
N/A

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