Student Optician - Ottawa, Canada - Specsavers Canada

Specsavers Canada

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role:
Student Optician

Reporting to:
Store Manager/Retail Partner

Role overview

Opticians are at the heart of everything we do and thus it is natural for us to support and nurture the growth and development of Student Opticians.

As future eye care professionals, our Students Opticians are empowered and supported by Specsavers, to continue their learning journey within our practices, while being encouraged to further their career growth.

At Specsavers, we understand the value that Student Optician contribute with, while delivering exceptional eye care services through optical expertise (under the supervision and delegation of Licensed/ Registered Opticians) and products in the industry.

About Role

You will work closely with our Licensed/Registered Optician(s), store partners, optometrist(s), store manager, contact lens practitioner, and eye care consultant(s), to achieve the store's objectives and build customer/patient loyalty.

In this role you will be contributing your knowledge and experience, within your permissions as a student, throughout our customer journey in the dispensing process of eyewear.

You will be engaging with our patients and customers while discovering or reemphasizing their eyewear needs, educating them on products, walking them through the process of frame selection, and ensuring the consistent delivery of the best quality of service and eyewear that our patients and customers have ever experienced.

Our Licensed/Registered Optician(s) are committed to provide mentorship to Student Opticians and the retail team, to assist with the development of our people and to continuously deliver high standards of services.

Key Responsibilities

Under the supervision and delegation of a Licensed/Registered Optician on premise:
Ensure that customers receive guidance with frame selection and a clear understanding of our frame and lens product options, to ensure the proper function of the eyewear based on their visual requirements and needs o Carry out dispensing measurements accurately, while using Specsavers digital measuring tool, to ensure proper function, comfort and fit of the glasses o Conducts quality assurance checks and final inspections in-store to ensure that the product we deliver meet the required specifications o Carry out the eyewear collection procedure accurately and efficiently, using best practice to ensure we deliver a positive and memorable experience for our customers o Conduct minor adjustments and repairs within your skillset comfort level
Knows the product portfolio well (frames, lenses, and treatments), as well as promotional offers and incentives to best inform our customers
Keep up to date with contact lens promotions and recommend a contact lens fitting as directed by the

Contact Lens Practitioner or Store Manager/Retail Partner.

Ensure dispensing processes are carried out following the provincial Opticianry professional standards of

Practice and Guidelines, and Specsavers best practices

Proactively engage in professional development opportunities and continuous learning, to improve your skills and product knowledge
Perform other tasks as needed, including store daily closing, maintaining store cleanliness, inventory counts, and other duties assigned
Assist the retail team with any opticianry related questions
Perform diagnostic testing and other preexam testing as required
Be an ambassador for the Specsavers brand at all times, while championing the behaviours and values which Specsavers stands for.

Qualifications, Skills, and Experience

Be enrolled in an Opticianry postsecondary program
Have at least 2 yrs. of previous customer service experience, preferably in an optical dispensary environment
Knowledge of optical theory and technical skills
Strong organizational, time management and computer skills
Selfstarter with a problemsolving and analytical skill set
Excellent written, verbal communication and presentation skills