Patient Care Manager Ambulatory, Community - Toronto, Canada - Unity Health Toronto

Unity Health Toronto

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

PATIENT CARE MANAGER AMBULATORY, COMMUNITY & OUTPATIENT MH (

JOB ID:
1265)
: Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond.

Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education.

Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Patient Care Manager.

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Position Summary

The Patient Care Manager, Outpatient Mental Health, has operating responsibility for those services within the Mental Health & Addictions Program that see patients on an outpatient basis and have strong linkages in the community.

The position reports to the Senior Clinical Program Director and works closely with the Medical Director.

Our new Patient Care Manager should be someone who is passionate about mental health care and who embraces quality and process improvement, and believes in partnerships to advance and develop innovative care models and strategies to ensure exceptional care we provide to a vulnerable and growing patient population.

Working in partnership with the Medical Service Head of Outpatient Mental Health, the Patient Care Manager will oversee a dynamic team of nursing and allied health staff.

We are looking for a competent change leader, with a passionate curiosity about quality improvement and excellent skills in engaging staff, physicians and internal and external stakeholders around implementation of new programs and services.

This position also works closely with the Patient Care Managers and Medical Service Heads/Directors for the various service areas.

Qualifications:

Masters Degree in a Health related field required or willingness to complete within 2 years of hire.
Current registration with a Regulated Health Professional College preferred
Three to 5 years demonstrated leadership experience required
Strong clinical background in Mental Health required
Demonstrated strong financial and human resource management skills.
Demonstrated ability to foster partnerships to advance patient and family centred care.
Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team and patient/family approach to decision making.
Demonstrated evidence of continuing professional development
Demonstrated aptitude, familiarity and comfort working with a diverse community
Demonstrated ability in communication, team building, problem solving and change management
Proven success in managing change and fostering a positive workplace culture.
Proven ability to develop and maintain high volume effective services for people with a serious mental illness
Satisfactory attendance record.

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