Resolution Specialist--Bilingual, Collections - Toronto
2 weeks ago

We are hiring a Resolution Specialist Bilingual Collections Reporting To Manager Collections Full-Time/Part Time Salary Range $42 471 - $63 707 Posting Date January 21 2026 Closing Date February 4 2026 Hours Of Work 8:30 a.m – 5:00 p.m Grade Office Location Toronto Great location Steps away from the main public transit station What We Offer Highly competitive compensation package which includes base salary bonus benefits and career advancement opportunities Eligibility for benefits is dependent on the terms of employment +
Responsibilities
+- Investigation of delinquent accounts in assigned portfolio
- Collection/administration of portfolio
- Minimize exposure to monetary losses or damage to investors and corporate image li>+ < h2 > < b > Qualifications b > < / h2 >+ < ul >< li > Strong communication and interpersonal skills li >< li > Excellent analytical problem-solving skills Team player who also works well independently Able to meet deadlines Competency in MS Office; capacity to learn new technologies/systems Shift work will be required Bilingualism French English required interactions with English-speaking customers or partners Working Environment And Physical Demands Analysis Office environment Periods of high volume with tight timelines Long periods of stationary position/sitting Prolonged periods of repetitive movement i.e using a keyboard mouse Long periods of time in viewing computer screen Multi-tasking may include speaking to customers on telephone call while looking up information on computer program What do you get Competitive Compensation Comprehensive benefits program Health Spending Account Maternity Parental Leave Top Up Hybrid working environment Extensive training programs set our employees up for success Modern office environment conducive collaboration Supportive teamwork culture Opportunities give back communities work events focused variety charities Ongoing social events throughout year
Job description
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