Operations Support Supervisor - Delta, Canada - Alpine Building Maintenance

Alpine Building Maintenance

Verified Company

Delta, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Operations Support Supervisor

Status:
Full time, permanent

Location:
Delta, BC

About the Role:

To provide leadership to Alpine Building Maintenance's Operations Support Team, focusing on delivering positive outputs for our clients. To provide day to day leadership in Operation Support Department tasks, projects, and quality assurance initiatives.

Key Duties and Responsibilities:

Day to day management of work order completion times and client KPI's
Day to day support for the Operations Support Team, for coverage during sick days, vacation, and turnover for inboxes
Daily usage of Quality Assurance Platform to promote QA initiatives
Completion of Client Quality Assurance Reports
Scheduling of Operations Field Staff monthly inspections and tracking of inspection completion
Tracking and scheduling of annual and periodic work for all client accounts
Adhoc Alpine and client project support (primary project duties)
Create training plans and execute training for Operation Support Administrator's.

Key Values and Skills:

Positive attitude which demonstrates Alpine's values
Effective communicator and facilitator
Motivated to deliver high performance and continually develop and improve
An ability to meet deadlines and deliver to target
Ability to motivate the team to provide a customer focused and responsive service
Skilled with experience in Microsoft 365, particularly Excel
Understanding and commitment to role, responsibilities, and delivery of organizational objectives
Effective team player who works cooperatively with others and shares ideas
Previous administrative leadership experience an asset.

Reports to:

Chief Operating Officer

What We Offer:

Opportunities for career progression & development
A competitive salary & benefits program

About Our Organization:

Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada.

Our commitment to excellence and passion to serve sets us apart.

With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts.

Alpine's brand promise of "Reflecting Excellence" distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our client's and employee's expectations.