Cashier/customer Service - Kitchener, Canada - Maverick's Donut Company, Kitchener

Description

About us
Maverick's Donut Company, Kitchener is a small business in Kitchener, ON N2P 2G1. We are professional, agile, and our goal is to provide a memorable experience through outstanding customer service.

This includes prompt friendly greetings, quality food and beverages all the while maintaining a clean and comfortable environment for our guests.

Our work environment includes:

• Modern office setting

Customer Service Associate / Cashier

At Maverick's Donut Company, Kitchener we are eager to provide a memorable experience through outstanding customer service.

This includes prompt friendly greetings, quality food and beverages all the while maintaining a clean and comfortable environment for our guests.

We are searching for an engaging, courteous Cashier/Server who is passionate about food and beverage preparation and education.

The Cashier/Server will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks.

You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

To succeed as a Cashier/Server, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.


Key Activities and Responsibilities

• Welcoming customers, informing them about specials or new items, answering questions, and accepting ordersand payments.
• Preparing brewed coffee and tea and serving items to customers.
• Packaging food and beverages for sale.
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
• Learning about food preparation and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working in as part of a fun, highenergy team.
• Adhering to all food safety regulations and quality controls.

Work Ethic and Attitude

• Acts with integrity and honesty
• Maintains a calm demeanor during periods of high volume or unusual events
• Takes on required tasks with enthusiasm
• Contributes to a positive team environment
• Delivers great customer service to all of our guests through polite conversation and friendly assistance
• Provides quality donuts by focusing on consistency
• Adheres to product recipes and presentation standards

Knowledge, Skills and Abilities

• Cashier/Barista/Cook experience in a commercial setting is a strong asset
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Job Type:
Part-time

Part-time hours: 20-25 per week


Salary:
$15.50-$16.00 per hour


Benefits:

• Onsite parking

Day range:

• Every Weekend
• Monday to Friday

Flexible Language Requirement:

• French not required

Shift:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Morning shift

Ability to commute/relocate:

• Kitchener, ON N2P 2G1: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

- sales: 1 year (preferred)

• Customer service: 1 year (preferred)

Licence/Certification:

• Serving It Right (preferred)

Shift availability:

• Day Shift (preferred)

Work Location:
In person