- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- Hotel, motel, resort
- Remote location
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Criminal record check
- Own transportation
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- On-site housing options
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week
-
Front Desk Agent
1 day ago
Blackfalds Motor Inn Blackfalds, CanadaEducation: Secondary (high) school graduation certificate · - Experience: Experience an asset · **Work setting**: · - Hotel, motel, resort · - Remote location · **Tasks**: · - Register arriving guests and assign rooms · - Process group arrivals and departures · - Take, cancel and ...
-
front desk agent
2 days ago
Blackfalds Motor Inn Blackfalds, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Hotel, motel, resort · Remote location · Tasks · Register arriving guests and assign rooms · Process group arrivals and departures · Take, cancel and change room reservations ...
front desk agent - Blackfalds, Canada - Blackfalds Motor Inn
1 day ago