Collection Agent - Hamilton, Canada - Cloud Notary Services Inc.

Description

Cloud Notary Services Inc. is a leading provider of innovative cloud-based solutions in the realm of document management and authentication. Our mission is to empower individuals and organizations with secure, efficient, and user-friendly tools for managing their digital documents.

As part of our commitment to excellence, we are seeking a diligent and results-driven Collection Agent to join our dynamic team.

As a Collection Agent at Cloud Notary Services Inc., you will play a pivotal role in ensuring the financial health of our organization by managing overdue accounts and facilitating the collection process.

You will be responsible for contacting customers with outstanding balances, negotiating payment arrangements, and maintaining accurate records of all collection activities.

Additionally, you will work closely with internal stakeholders to resolve any issues impacting timely payment and contribute to the development of strategies to minimize delinquencies.

Key Responsibilities:

• Negotiate payment plans and settlements in accordance with company policies and procedures.
• Maintain detailed and accurate records of all collection activities and customer interactions.
• Monitor delinquent accounts and implement appropriate collection strategies to maximize recovery.
• Collaborate with internal departments to address customer inquiries and resolve billing discrepancies.
• Identify opportunities for process improvements to enhance the efficiency and effectiveness of the collection process.
• Adhere to all relevant regulations and compliance standards governing debt collection practices.

Qualifications:

• High school diploma or equivalent; Bachelor's degree preferred.
• Proven experience in collections, accounts receivable, or a related field.
• Strong negotiation and communication skills.
• Ability to work independently and prioritize tasks in a fastpaced environment.
• Knowledge of relevant laws and regulations governing debt collection practices is desirable.

Why Join Us:

At Cloud Notary Services Inc., we are committed to fostering a collaborative and inclusive work environment where employees are empowered to achieve their full potential.

As a Collection Agent, you will have the opportunity to make a meaningful impact on our business while gaining valuable experience in the technology and financial services sectors.

We offer competitive compensation packages, comprehensive benefits, and opportunities for professional development and career advancement.

Cloud Notary Services Inc. is an equal opportunity employer and values diversity in the workplace.

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.


Pay:
$22.45 per hour

Expected hours: 40 per week


Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:
In person