Lab Technician - Courtenay, Canada - North Island College

North Island College

Verified Company

Courtenay, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Number

Posting Number

SS0455
Position Information
Division
Business & Applied Studies
Department
Business & Applied Studies
Supervisor Title
Dean, Faculty of Arts, Science & Management
Location
Comox Valley(CV)
Posting Type
Internal/External Posting
Position Status
Regular
If Others, please specify

Desired Start Date

12/04/2023
Position End Date (if temporary)

Weekly work schedule (please indicate the start and end times for each day of work)

Wednesday, 1:00 pm 4:30 pm
Thursday, 8:30 am 4:30 pm
Friday, 8:30 am 4:30 pm
%
50%
Pay Grade
I: $ $32.41
Position Summary
Reporting to the Dean, Faculty of Arts, Science & Management, the Lab Technician is responsible for the efficient operations of the Fine Arts Print Shop and ensuring all technical requirements related to supporting students, faculty and the operation of the departments are met. The Lab Technician is aware of the Mission and Values of North Island College, incorporating and practicing the values in everything they do.
Position Competencies
Job Knowledge
Judgment
Teamwork
Planning & Organization
Customer Service Excellence
Communication & Interpersonal Skills

Duties & Responsibilities

TECHNICAL
***
SUPPORT:
MAC
***
LABS

Work with Information Technologies Department Network/Systems Analyst & Apple Administrator to maintain efficient operations of the Mac Labs and Print Shop
Assist IT with the Mac Labs replacement and cascade of Mac computer systems
Annual set up of Mac Lab systems preferences and customization
Install minor software updates to Mac Lab, Print Shop (including laptops and devices) and faculty office Mac systems
Set up of student accounts.
Maintenance and troubleshooting of lab scanners, printers and projectors
Troubleshoot network issues with lab printers and report to IT to resolve
Troubleshoot student's password issues student accounts and FTP liaise with IT to resolve issues

STUDENT

&

FACULTY
***
CURRICULAR
***
SUPPORT

In consultation with instructional faculty deliver technical demonstrations for digital technologies.
Provide general technical support and advice to students and faculty for software and hardware in the department computer labs and equipment loan inventory.
Support student registration in external web hosting
Supports student registration in specialized external software.
Provide advice and information in troubleshooting problematic files.
Supports the technical requirements of Fine Arts department events including the Art Event, Graduation exhibition, Industry Night and guest lecturers.
Develops technical instruction and reference materials as required.
Operate equipment Loan program
Provide technical support to faculty in developing videos for technical demonstrations, including video capture, editing and the upload of material to various platforms.
Provide technical support for students and faculty for specialized internet platforms specific to the department.
Implement setup, maintenance and provide technical support for studio and Mac Lab online station booking system.
Provide technical support in researching and installing hardware and software for instructor online teaching stations.

DEPARTMENT
***
OPERATIONS

Administration and maintenance of department equipment inventory database, including ongoing data entry for new department equipment and decommissioning (in consultation with department chair) of nonfunctioning equipment.
Management and delivery of the Equipment Loan program
Maintenance of department nonsystems equipment including items in the equipment loan inventory, instructional carts systems, photo/video studio equipment and darkroom equipment.
Maintenance of photo/video studio and department computer labs
Monitors budgets, completes purchase requisitions, maintains accurate inventory, and ensures sufficient supplies of consumables are available to meet instructional and operational requirements.
Responsible for recommendations for system capital purchases including Mac Lab replacements.
Provide service for print shop payments utilizing a POS terminal, tasks include summarizing payments/creating batch reports and submitting to Finance for reconciling.
Provide technical support in print production services
Provide technical support and information in troubleshooting problematic files.
In consultation with the Department Chair, researches new equipment, products and materials for department programs.
Liaise with Studio Technician-

Fine Arts:

Sculpture, Ceramics, Painting, Drawing and Printmaking, as a member of the Fine Arts Department technical team to ensure synergy in delivery of studio needs.

Responsible for the security of all photo/video studio and Mac Lab equipment.
Liaises with the Manager, Facilities Operations department, as required, regarding student first aid,