PeopleSoft Support Operations Lead-1 - Toronto, ON
6 hours ago
Job description
Toronto, Ontario M5V 3L9 Posted February 21st, 2026
Looking for more job opportunities? Click here
Job Type: Full Time
Job Category: IT
Job Description
PeopleSoft Support Operations Lead
Toronto, ON - Onsite
"Total Experience: 8-10 years
Required Skill Set:
- PeopleSoft Support Operations Lead Responsibilities
- Lead a technical team in maintaining 247 availabilities for PeopleSoft FSCM (v9.2), overseeing daily batch cycles, journal posting, and month-end year-end close processes.
- This candidate must possess deep knowledge of how sub-modules (AP, AM) feed the General Ledger (GL) and how to manage the complex reporting environment.
- Technical Troubleshooting Ability to use SQL to query backend tables (e.g., PSVOUCHER, PSJRNLHEADER) and use Application Designer to debug existing People Code or App Engine errors.
- Incident Problem Management Responsible for resolution of production tickets by the team, manage the production support queue, ensuring the team meets Service Level Agreements (SLAs) and performing root-cause analysis (RCA) for recurring GL or AP batch failures.
- Critical Period Support Act as the primary lead during Month-End, Quarter-End, and Year-End closing.
- Coordinate with the Finance team to resolve stuck journals or out-of-balance reconciliations in real-time.
- GLAPAM Integration Mastery of the data flow from AP (Vouchers) and AM (Assets) into the General Ledger.
- You must be able to follow the money through the tables when a reconciliation fails.
- Business Liaison Serve as the primary IT liaison for Business stakeholders to review system health, explain technical constraints, provide guidance on reporting issues, and provide status updates of on-going issues.
- Performance Metrics Tracking team productivity via tickets resolved, system uptime, and business satisfaction scores.
- Leadership Proven ability to manage offshore onshore AMS teams and handle high-pressure production incidents.
Desired Skill Sets:
- Experience 10 years of Peoplesoft Financials 9.2 GL, People tools version , AP, AM and Reports experience, with at least 5 years in a lead role for a large-scale enterprise.
- Functional Expertise Deep understanding of accounting principles (GAAPIFRS), financial reporting, and the end-to-end Sub-ledger to GL reconciliation process.
- Technical Proficiency Skilled in Peoplesoft Financials 9.2 GL, People tools version , AP, AM, SQL, SQR, and BI Publisher for troubleshooting and developing custom reports.
Required Skills
CLOUD DEVELOPER
ENGINEERING ARCHITECT
ENVIRONMENT SUPPORT ANALYST
EPIC GRAND CENTRAL CADENCE ANALYST
FULLSTACK DEVELOPER WITH GCP
GCP DOMAIN ARCHITECT
NET BACK ENGINEER
PERFORMANCE ARCHITECT
PYTHON DEVELOPER
SALESFORCE COMMERCE CLOUD CONSULTANT
SENIOR NETWORK ENGINEER
SQL APPLICATION DEVELOPER
SR. GOLANG DEVELOPER WITH KUBERNETES
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