Guest Services Agent - Halifax, Canada - Leadon (Barrington) Operations
3 weeks ago
Description
Work Term:
Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Work setting:
- Hotel, motel, resort
Tasks:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge:
- Opera
Security and safety:
- Criminal record check
Transportation/travel information:
- Public transportation is available
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Standing for extended periods
- Work under pressure
Personal suitability:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits:
- Group insurance benefits
More jobs from Leadon (Barrington) Operations
-
Maintenance Man/woman, Buildings
Halifax, Canada - 1 week ago
-
Laundry Attendant
Halifax, Canada - 1 week ago
-
Dishwasher
Halifax, Canada - 3 weeks ago
-
Second Cook
Halifax, Canada - 3 weeks ago
-
Second Cook
Halifax, Canada - 3 days ago
-
Hotel Night Auditor
Halifax, Canada - 3 weeks ago