Full Time Community Follow Up Worker - Toronto, Canada - The Salvation Army

The Salvation Army

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

The role of the Community Follow-Up Worker is to provide direct support to the clients in maintaining housing in the community; to enable the clients to realize their goals around independent living and provide support and advocacy as needed.

KEY RESPONSIBILITIES:

Program Responsibilities:

Provide ongoing support in the community to clients moving out of the shelter for a period of one year.
To meet with clients in their homes or community in order to support them to maintain their housing.
Coach and support clients as needed to access appropriate services.
Facilitate appropriate long term case management referrals for clients requiring support beyond one year.
Provides case management which includes immediate and ongoing needs (ID, financial, food, medical, clothing, and furniture); work with the client in achieving goals/housing plan; monitor and followup on client's progress.
Develop individual case plans with clients to support housing stability.
Participates in Case Management meetings.
Assist clients with accessing and utilizing community resources.
Provides system navigation, community support connections and crisis intervention.
Provides eviction prevention services which includes negotiating and mediating with landlords and others on behalf of the client.
Build relationship with client's housing operators through regular contact.
Advocate on behalf of the client as required and appropriate.
Provides mentoring and modeling as part of social and life skills education.
Assists clients with necessary social and life skills (budgeting, meal planning etc.) on an ongoing basis as needed.
Keep accurate records and documentation (e.g., incident reports, log notes and case notes).
Prepare statistical reports monthly and other reports as required.
Ensures that SMIS is kept up to date for client in program.
In consultation with the Program Services Manager be a backup for the Housing Worker.
Perform additional duties when required.

Health and Safety

Comply with the provisions of the Occupational Health and Safety Act and Regulations.
Adhere to the agency's Health and Safety Program.
Report accidents/injuries/workplace hazards in a timely manner.
Conduct facility security/safety rounds on a regular basis according to policy.
Adhere to all Health and Safety Policies of the agency.

Organizational Responsibilities:

Adhere to standards that are consistent with the values & philosophy of The Salvation Army.
Participate fully and constructively in staff meetings and inservice training.
Engage in formal Evaluations Sessions and supervision with Supervisor.
Read and follow the policy and procedures manual and the Employee's Handbook. Read and sign a copy of the Toronto Shelter Standards and understand that they will be required to adhere to all guidelines in their dealings with Clients, Staff and Administration. Read and follow the Residential Tenancies Act.
Become familiar with the provisions of the Position Description and Operations Manual which will be provided for each Job Position.
As required and applicable, make suggestions, that will improve efficiency, working conditions or procedures to Management.
Represent the organization in a professional manner.

Perform other duties as required.

WORKING CONDITIONS:

This is a full time position working 37.5 hours per week.
There will be exposure to dirt, bodily fluids, bodily waste; drugs and alcohol, noise, dealing with angry and abusive people, verbal abuse, and odours.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Social Services Worker Diploma or minimum of 3 years in a workrelated field including experience in a residential setting.
Certification in First Aid/CPR, and Non-Violent Crisis Intervention.
Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

Thorough knowledge of Toronto Hostel Standards.

SKILLS AND CAPABILITIES:

Good interpersonal skills.
Fluent in written and spoken English.
Second language an asset.
Computer skills.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
Published

August 11, 2023

Location

Toronto

Job Type

Full-time

Ministry Unit/Dept:
Maxwell Meighen Centre

Salary Range:
$25.68 per hour

Address:
135 Sherbourne Street

Posting E