Leasing Associate - Toronto, Canada - QuadReal

QuadReal

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion.

From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets.

QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves.

Now and for generations to come.

QuadReal:
Excellence lives here.

The Leasing Associate will report to the Leasing Manager, New Developments.

The Leasing Associate is responsible for the residential leasing functions, development and execution of leases, advertising, as well as marketing activities that support the strategic plan for the property.

Responsibilities

Leasing

Perform the overall leasing and resident relations functions at the property, evaluating and monitoring metrics that include vacancy, sales, renewals, movein;
Respond to all leasing inquiries, securing appointments to view the property and update/record activity in Yardi Voyager and Funnel as applicable;
Conduct property tours and show available suites to prospective residents and ensure standards as per QuadReal's leasing policy are met when engaging with prospective residents;
Maintain a comprehensive knowledge of the property, including availability of suite types and layouts, common areas and amenities of the building, surrounding neighborhood and valueadded services provided;
Facilitate the signing of all leases, schedules, assignments, and addendum forms utilizing Yardi Voyager, Rent Café and Funnel.
Assemble and provide movein packages to new residents;
Communicate and work with Community Manager to ensure suites are delivered on time and as promised, providing movein inspections and new home orientation with new residents; and
Collaborate with the Centralized Leasing Team as required.

Customer Service and Sales

Uphold QuadReal's mission, vision, and values serving as a brand and cultural

ambassador for our residents, co-workers, vendors, and the public;

Drive leases by highlighting the quality of the community and the lifestyle available with a QuadReal rental apartment;
Enhance customer experience through touchpoints during the leasing and resident lifecycle.

Marketing

Maintain a working knowledge of competitive buildings and conduct monthly market surveys of these properties (updating Yieldstar);
Provide feedback and recommendations to Leasing Manager on rental rates, promotions and overall market conditions with a view to maximizing revenue at the property;
Establish and maintain relationships with community organizations, including local businesses that may add value to the Resident experience or result in increased traffic to the property; and
Perform other duties related to leasing, marketing and administration as required.

Administration and Reporting

Generate reports in Yardi Voyager on vacancy, traffic, and other metrics on a weekly basis;
Utilize Yardi Voyager, Rent Café and Funnel to record transactions and run various operating reports.

Maintenance

Coordinate reservations of elevators for moveins and moveouts;
Inspect all vacant suites daily to ensure suites are in optimal condition for showings/appointments;
Report to Leasing Manager and Community Manager deficiencies in suites and common areas.

Health and Safety

Understand and adhere to QuadReal's Health and Safety policy;
Ensure compliance with all legislation, including but not limited to: The Residential Tenancies Act, Fire Code and Occupational Health and Safety Act;
Comply with regular fire and life safety standards including monthly testing and annual drills; and
Ensure all vendors and contractors comply with the established health and safety policy, and immediately report any infractions, hazardous conditions, or damaged equipment.

Experience and Qualifications

Passion for excellence in customer service delivery;
Property Management and Sales experience an asset;
Three years relevant experience and postsecondary education preferred;
Ability to communicate with coworkers and supervisors effectively and professionally, both oral and written;
Strong interpersonal skills;
Highly organized and detailoriented with proven ability to work in a fastpaced environment;
Familiarity with smart phone and tablet technology; strong command of MS Office products;
Familiarity of Yardi Voyager, Rent Café, and Funnel an asset;
Selfstarter with high degree of initiative, creativity, and flexibility;
Available to travel to other communities in GTA.

QuadReal Property Group wil