Business Solutions Specialist - Regina, Canada - City of Regina

City of Regina

Verified Company

Regina, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Openings: 1

Type of Posting:
Internal & External

Location Name:
City of Regina, Regina, Saskatchewan, CA

Date Posted:
November 28, 2023

Closing Date:
December 7, 2023

Profession:
Business Professionals

Experience Level(s): Intermediate

Desired Employment Status:
Term/Secondment for up to 2 years.

Job ID: 1831

Position Summary

The Business Solutions Specialist provides business solutions consulting in the Assessment & Property Systems branch of the Assessment & Property Revenue Services department.

As a business solutions source of expertise within the branch, this position serves as the vital link between the business and the technology side of the solution.

This position is responsible for ongoing system utilization and maintenance, upgrade initiatives, assessing divisional needs, identifying service delivery options, documenting systems requirements, process improvement solutions, extraction of financial and statistical information and provision of data for the Department's service and performance standards This position reports to the Coordinator of Business System Administration.

Duties & Responsibilities
Develops and executes test plans and provides guidance to the users during the execution of those test plans.
Performs detailed calculations and adjustments to support system testing.

Provides technical consulting support and expertise in the effective use of the various systems and interfaces to support the Assessment & Property Revenue Services Department including overall performance, troubleshooting, modification, improvement and maintenance.

Assists staff across the division in the effective use of their systems and interfaces through formal/informal training, advisory/consulting services, report writing and project support.

Researches, identifies, tests and utilizes desktop development tools in order to effectively analyze, design, develop and implement enhancements to existing divisional systems.

Creates/tests/implements complex reports using reporting tools, particularly for reports requiring data from more than one system.

Acts as a key contact with ITS and other departments/branches where required and represents the branch and participates in special studies, projects, upgrades, etc.

Assists staff across the branch in the effective use of their systems and interfaces through process and procedure documentation, formal/informal training, advisory/consulting services and project support.

Ensures corporate standards are maintained and adhered to on projects for which this employee is responsible.

Follows all rules and regulations as set out in the Provincial Occupational Health and Safety Act and the City of Regina's Occupational Health and Safety Manual.

Prepares reports, letters or other documents.
Performs related duties as required. Knowledge, Skills & Abilities
Demonstrated skills and extensive knowledge of database design and development including analyzing management information reports.
Demonstrated ability to efficiently document and track change requests.

Demonstrated skills and extensive knowledge of database design and development (especially in TAS and/or Banner) including analyzing management information reports.

Knowledge of the principles of computers and computer programming would be an asset.
Demonstrated skills and familiarity with billing and Accounts Receivable systems. Knowledge of Banner CIS, TAS and Oracle EBS would be an asset.
Demonstrated skills in process and procedure documentation.
Knowledge of systems analysis, design and development techniques, methodologies and processes.

Advanced skills in using ad hoc query and reporting tools to create effective reports and presentations of data in text and graphical formats.

Ability to facilitate large groups and document the development and implementation of technical solutions.

Ability to work independently demonstrating sound judgement and initiative to establish priorities while taking into consideration the complexities of the issues and required deadlines.

Ability to use project management techniques, practices and software.
Ability to instruct and train departmental staff on new processes, procedures, software and hardware.
Ability to express ideas effectively in oral and written form and to communicate orally to group audiences.
Ability to establish and maintain effective working relationships in a team environment.
Ability to communicate effectively with staff at various levels of the organization. Education & Experience

Typically, the knowledge, skills and abilities required are obtained through completion of a university degree in Computer Science, Business Administration, or other related discipline; combined with three (3) to five (5) years of experience in the development and implementation of new technologies and software solutions.

Experience in analytical and operational aspects of business systems and workflow processes. Experience relating to municipal billing ope