Restaurant General Manager - London, Canada - 100 Kellogg

100 Kellogg
100 Kellogg
Verified Company
London, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job description
We are Ontario's newest and Canada's largest entertainment complex where excitement and culture meet.

Located in a long-time landmark (a million square feet) our goal is to provide world-class experiences and revolutionize the way people shop, dine, work, stay and play We have something for everyone to enjoy and new adventures to discover with each visit.


Our people are the heart of our operation, and our venues offer a unique experience for our dedicated team members with many opportunities for personal growth and advancement.

This role comes with many responsibilities and is crucial in creating a memorable guest experience.

Reporting to the ownership team and Senior Director of Operations and the General Manager will be responsible for assisting with the day-to-day operations of the restaurant and overseeing front of house staff.


Your role:

  • Lead the floor management team, comfortable and able to provide guidance and ongoing coaching as needed.
  • Assist in the management of the team of staff including scheduling, training and general supervision.
  • Oversee that all opening and closing duties are completed correctly and that cleanliness is maintained.
  • Balancing daily and nightly cash outs and POS.
  • Inventory and maintenance of par levels for front of house items.
  • Be a source of knowledge on all things food, beverage and 100 Kellogg Lane.
  • Enforce and monitor all health, safety and sanitation standards in the restaurant.
  • Work closely with back of house managers and events department to provide a seamless experience every time.
  • Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations.
  • Coordinate with team to meet sales targets, ensure customer satisfaction and follow company procedures to increase productivity.
  • Handle guest concerns according to guidelines.
  • Responsible for quality assurance of products leaving their outlets.
  • Other duties as assigned.

Must have:

  • A minimum of 3 years of management experience in a full service establishment.
  • Experience working with a POS system.
  • Organized and capable of multitasking with attention to detail.
  • Exemplary communication and organizational skills with a cando attitude.
  • High standards for hygiene and personal appearances.
  • Ability to be on your feet for a long period of time.
  • A positive attitude and strong work ethic.
  • Time management skills.
  • Strong leadership skills and a team mindset.
  • Smart Serve.

Nice to have:

  • A diploma or certificate in a hospitality related field.
  • Previous experience with Microsoft Office, TouchBistro, CentreEdge and TripleSeat an asset.

Benefits:


  • Dental care
  • Extended health care
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Night shift

Ability to commute/relocate:

  • London, ON: reliably commute or plan to relocate before starting work (require

Job Types:
Full-time, Permanent


Salary:
From $50,000.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking

Schedule:

  • Day shift
  • Evening shift
  • Weekend availability

Ability to commute/relocate:

  • London, ON N5W 0B4: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Hospitality: 3 years (required)

Language:


  • English (preferred)

Licence/Certification:

  • Smart Serve (preferred)

Shift availability:

  • Night Shift (preferred)
  • Day Shift (preferred)

Work Location:
In person
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