Analyst, Service Desk - Toronto

IT support function focused on User Access Management · The IT Service Desk Lead will be the first point of contact for IT-related issues and service requests via phone, email or ticketing system. · ...

We are seeking a Service Desk Technician to join our team in Toronto. As a Service Desk Technician, you will assist customers with IT queries and provide technical support. · -Act as the first point of contact for all IT queries from assigned customers-Logging and updating all qu ...

Bold ideas need dependable infrastructure and people who can build and maintain it. · At Qu, we run sovereign, in-country infrastructure, data centres, cloud, and managed services, · so Canada's builders and innovators can move fast without trading away control. · ...

+Join our team as a Bilingual (English/French) Service Desk Technician, where you'll play a key role in keeping our technology running smoothly and enabling employees to do their best work. · ++Certificate from a recognized college or technical school · + · + · , ...

We are looking for a Service Desk Manager to lead our IT Service Desk and End User Support team. · Oversee and direct the end-user support and service desk personnel · Establish objectives, SLAs, and KPIs to gauge customer satisfaction and service performance · Collaborate with I ...

Act as the first point of contact for IT-related incidents and service requests via phone email ticketing systems. Provide Level 1 and Level 2 support troubleshoot resolve technical issues efficiently escalate complex problems when required. · ...

We are seeking a bilingual Service Desk Technician to join our team in Toronto, · Join our team as a Bilingual (English/French) Service Desk Technician, where you'll play a key role in keeping our technology running smoothly and enabling employees to do their best work. · ...

The Company · Leonardo is a Toronto-based team serving the global hospitality industry. · ...

This position oversees and directs end-user support and service desk personnel to ensure daily shift coverage is planned and scheduled Conduct weekly huddles with team leaders Perform weekly audits of tickets per agent for quality review Review and update team performance matrix ...

+ Service Desk Agent · + Job Description: The Company Leonardo is a Toronto-based team serving the global hospitality industry. We're a team of passionate experts, making content management easier for hotels, brands, and travel channels... + JOB RESPONSIBILITIES • Provide 1st le ...

This is a flexible position with the expectation of working from our Toronto office at least three days per week. · Create and manage end-user, shared and external service accounts and manage access control, based on company policies · Install, configure, and maintain desktop and ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements, automation, and continuous improveme ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements. · ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements, automation, and continuous improveme ...

The Service Desk Technician will troubleshoot desktop and shrink-wrapped applications, VPN concepts, internet issues and wireless routers. They will also have knowledge on active directory, domain controllers and password reset tools. · ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements, · automation and continuous improvem ...

The Service Desk Optimization Manager is responsible for overseeing the efficient triage and assignment of IT service tickets to ensure timely resolution and adherence to service level objectives. · This role requires a detail-oriented and process-driven individual who can monito ...

+Bold ideas need dependable infrastructure and people who can build and maintain it at Qu where we run sovereign in-country infrastructure data centres cloud and managed services so Canada's builders and innovators can move fast without trading away control Your work will help ke ...

This is a Service Desk Technician role that requires 4 days a week in office – Toronto office . The technician will assist customers at all levels within Norton Rose Fulbright and deliver world-class IT support to the business. · ...

We are looking for a Service Desk Manager to lead our IT Service Desk and End User Support team.You will be responsible for leading, managing, and optimizing the performance of these service and support functions. · ...

Provide IT support via phone email and ticketing systems troubleshoot and resolve technical issues efficiently. · ...