Receptionist - Ottawa, ON
1 day ago
Job description
Receptionist(Job Number:
Primary Location:ON-OttawaAdministrationEmployee Type:Full-TimePay Rate From:33,100Pay Rate To:41,400
Description:
Bayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses' Association of Ontario. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023 list.
Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient's life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.
Looking for a meaningful role where you can make a real impact in healthcare? Bayshore Healthcare is hiring a Part-Time Receptionist for The Greystone Transitional Care Unit (TCU). This role is ideal for someone who thrives in a fast-paced care environment and is passionate about supporting patients, families, and clinical teams with professionalism and heart. Weekend and evening availability is required to support the needs of our unit and ensure consistent care.
What You'll Be Doing:
- Greet and assist patients, families, and visitors with warmth, compassion, and professionalism
- Serve as the first point of contact at the front desk, creating a calm and welcoming environment
- Manage a busy multi-line phone system, answering and transferring calls efficiently
- Monitor and maintain the front lobby area to ensure it is clean, safe, and organized
- Support the care team with administrative tasks such as filing, scanning, data entry, and internal communications
- Handle sensitive patient and corporate information with discretion and confidentiality
- Participate in health and safety initiatives and report any risks or concerns to your supervisor
- Engage in ongoing learning and contribute to quality improvement activities
- Collaborate with clinical and administrative staff to support smooth daily operations
- Demonstrate flexibility and initiative by assisting with additional tasks as needed
Qualifications:
What You Bring:
- Secondary School Diploma (clerical/receptionist training preferred)
- Minimum 2 years of receptionist experience, ideally in a healthcare or similar setting
- Strong communication and multitasking skills
- Proficiency with Windows software and multi-line phone systems
- A caring, proactive attitude and a commitment to confidentiality
- Ability to work independently and as part of a team
- Comfort working in a fast-paced, patient-facing environment
- Availability to work weekends and evenings
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing."
Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.
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