Catastrophe Field Claims Specialist - Toronto, Ontario

Only for registered members Toronto, Ontario, Canada

6 days ago

Default job background
+ Conduct on-site investigations and inspections for residential property claims arising from catastrophe events+ Investigate, evaluate, negotiate settle moderate to high-complexity property claims including large loss files+ Interpret insurance policy wordings determine coverage liability appropriate reserves Document claim files thoroughly with notes evaluations estimates decision rationale Prepare review critique negotiate reconstruction estimates using industry-standard estimating platforms Ensure prompt fair equitable claim resolution in accordance with company guidelines authority levels Process claim payments within established authority Communicate empathetically professionally with policyholders during stressful loss situations Work collaboratively contractors restoration vendors engineers service providers bring claims completion Negotiate settlements insureds vendors alignment business standards Support catastrophe response initiatives contribute meeting productivity quality customer service objectives Participate continuous improvement initiatives related claims practices processes Provide guidance support Claims Assistants junior team members required 3–5 years experience adjusting residential property claims including complex losses Experience handling catastrophe large-loss residential property preferred Post-secondary education diploma relevant certification CIP designation completed progress Strong knowledge property coverage interpretation claim investigation Proven ability manage high-volume pending inventory fast-paced CAT environment Excellent verbal written communication skills strong customer-service mindset Valid driver's license ability travel assigned CAT territory Proficiency property estimating software e.g Xactimate Xactanalysis Experience using claims management systems e.g Guidewire ClaimsCenter Ability review negotiate complex reconstruction scopes pricing IICRC Certification willingness obtain HAAG Certification willingness obtain Experience adjusting auto considered asset Bilingualism asset Allstate Canada Group policies practices provide workplace accommodations require accommodation please let know will work meet needs
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