Business Continuity/Disaster Recovery Specialist - Toronto - Manulife

    Manulife
    Manulife Toronto

    5 days ago

    Full time $86,100 - $136,000 (CAD) per year
    Description

    Overview

    We are seeking a proactive and diligent Business Continuity/Disaster Recovery Specialist to support developing and maintaining disaster recovery and business continuity plans. These plans cover key applications and services and align with global and segment standards. In this role, you will help the business achieve its disaster recovery testing objectives while serving as a trusted domain resource. You will also support global partners by promoting improved recovery methods and stronger testing and validation practices, contributing to continuous improvement in resilience and risk posture. This role is ideal for someone with foundational knowledge of IT systems and risk management who is eager to grow in the field of disaster recovery and business continuity.

    Position Responsibilities

    • Develop and maintain disaster recovery (DR) documentation, including recovery plans, runbooks, and testing schedules.
    • Support DR testing activities, including planning, execution, and results analysis.
    • Monitor and report on DR readiness across applications and services.
    • Coordinate with internal partners to support DR audits, compliance reporting, and regulatory requirements.
    • Work with L2 Risk and technology teams to improve recovery plans and address audit findings.
    • Maintain accurate documentation, records, and audit evidence in corporate tracking systems.
    • Occasional after-hours and weekend work to implement DR plans.
    • Responsible to keep corporate audit databases up to date with statuses, issues, remediation plans, etc.

    Required Qualifications

    • Bachelor's degree or equivalent experience in Information Technology, Disaster Recovery, or a related field.
    • 3+ years of experience in disaster recovery, IT operations, or risk management.
    • Understanding of disaster recovery concepts and IT infrastructure.
    • Familiarity with backup solutions, cloud recovery platforms, or related technologies.
    • Good communication and collaboration skills across technical and business teams.
    • Ability to work independently and in a team environment.
    • Strong organizational skills and attention to detail.
    • Occasional after hours and weekends required.
    • Certifications such as CBCP, CFCP, MBCP, ABCP, ISO 22301, or ITIL are an asset; equivalent experience is also valued.

    When you join our team

    • We'll empower you to learn and grow the career you want.
    • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
    • As part of our distributed team, we'll support you in shaping the future you want to see.

    About Manulife and John Hancock

    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. For more information, visit our story at

    Equal Opportunity

    Manulife is an Equal Opportunity Employer. We embrace diversity and strive to attract, develop and retain a workforce that is diverse and inclusive. We are committed to fair recruitment, retention, advancement and compensation, and we administer all practices without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. A Human Resources representative will assist applicants requesting reasonable accommodation during the application process. All information shared during the accommodation process will be stored and used in a manner consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, please contact

    Salary and Location

    Referenced Salary Location: Waterloo, Ontario

    Working Arrangement: Hybrid

    Salary range is expected to be between CAD 86,100.00 and CAD 136, If applying for this role outside the primary location, please contact for the salary range for your location. The actual salary will vary based on location, knowledge, skills, qualifications, experience, and education/training. Eligible employees may participate in incentive programs and earn incentive compensation tied to performance.

    Manulife offers a wide array of benefits, including health, dental, mental health, vision, disability, life and AD&D insurance, retirement savings plans, and paid time off. If you are applying for this role in the U.S., please contact for U.S.-specific paid time off provisions.


    #J-18808-Ljbffr
  • Work in company

    Claims Recovery Specialist

    Only for registered members

    We are looking for a Claims Recovery Specialist to join our team at Zurich Canada. As a Claims Recovery Specialist, you will evaluate legal liability and pursue subrogation collection by communicating with insureds, witnesses, legal representatives and underwriters. · Trace and i ...

    Toronto, Ontario

    1 week ago

  • Work in company

    Disaster Recovery Specialist

    Only for registered members

    Develop implement and enforce enterprise-wide Disaster Recovery (DR) policies and processes that support Business Continuity Management (BCM) · ...

    Toronto, Ontario

    1 month ago

  • Work in company

    Disaster Recovery Specialist

    Only for registered members

    Participate with Disaster recovery team on exercises and contribute recommendations on continuous improvement Partner with the ITSM team to monitor incident and problem tickets and participate in root cause analysis to specify resiliency or DR factors Research and remain current ...

    Toronto, Ontario

    2 weeks ago

  • Work in company

    Receptionist/Recovery Care Specialist

    Only for registered members

    We are looking for an Front Desk Staff to join our Recovery Care Specialist Team and must commit to minimum 10 hours a week. · ...

    Toronto, ON

    1 month ago

  • Work in company

    Claims Recovery Specialist

    Only for registered members

    +Zurich Canada is looking for a Claims Recovery Specialist to evaluate legal liability and pursue subrogation collection. · +Trace and identify the party that is to be pursued for recovery. · Pursue resolution by investigating legal liability determining case strategy as it rela ...

    Toronto $65,000 - $85,000 (CAD)

    1 week ago

  • Work in company

    Claims Recovery Specialist

    Only for registered members

    Zurich Canada is looking for a Claims Recovery Specialist to evaluate legal liability and pursue subrogation collection by communicating with insureds, witnesses, legal representatives and underwriters. · ...

    Toronto, ON

    1 week ago

  • Work in company

    Disaster Recovery Specialist

    Only for registered members

    This is a disaster recovery specialist role that involves scripting and automation using ansible or similar tools. · ...

    Toronto

    2 weeks ago

  • Work in company

    Recovery Specialist Associate

    Only for registered members

    The Recovery Specialist Associate is responsible for identifying, tracking, and reconciling overpayments made to providers. · ...

    Toronto Full time

    4 weeks ago

  • Work in company

    Major Case Recovery Specialist

    Only for registered members

    The Opportunity · Zurich Canada is currently looking for a Major Case Recovery Specialist to lead the investigation, negotiation, and resolution of complex multi-line and multi-jurisdictional claims recoveries. · This role involves directing investigations of auto physical damage ...

    Toronto $85,000 - $100,000 (CAD)

    1 month ago

  • Work in company

    Financial Operations Recovery Process Specialist

    Only for registered members

    The Financial Operations Recovery Process Specialist enables associates to work virtually full-time. · Bachelor's degree in any field. · Minimum of 3 years related experience; or any combination of education and experience which would provide an equivalent background. · ...

    Toronto Full time

    1 month ago

  • Work in company

    Lost Pet Recovery Specialist

    Only for registered members

    We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. · ...

    Oakville

    1 month ago

  • Work in company

    Lost Pet Recovery Specialist

    Only for registered members

    We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets.PetPlace is seeking a Customer Service Representative- Lost Pet Recovery who will report to the Supervisor, Customer Service ...

    Ajax

    1 month ago

  • Work in company Remote job

    Lost Pet Recovery Specialist

    Only for registered members

    We are seeking a Customer Service Representative- Lost Pet Recovery who will report to the Supervisor, Customer Service. · The representative will assist customers by providing information about products and/or services, answering questions and resolving problems and issues. The ...

    Ajax, Ontario

    1 month ago

  • Work in company Remote job

    Lost Pet Recovery Specialist

    Only for registered members

    We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. · PetPlace · is seeking a Customer Service Representative- Lost Pet Recovery who will report to the Supervisor, Customer Se ...

    Oakville, Ontario

    1 week ago

  • Work in company

    Peer Support Specialist Addictions Services

    Only for registered members

    The St. Michael's Mental Health and Addictions Service is seeking a Peer Support Specialist to engage individuals receiving outpatient and inpatient care, provide hopeful information about recovery and wellness, and provide peer support to individuals. · Facilitates recovery by p ...

    Toronto, ON

    3 weeks ago

  • Work in company

    Collections Specialist

    Only for registered members

    We are seeking a bilingual (English and French) Collections Specialist to join our team in Montreal or Toronto in a hybrid work environment, · Collections Management: Resolve delinquent accounts by collaborating with senior collectors,Resolve delinquent accounts by collaborating ...

    Toronto, ON

    1 week ago

  • Work in company

    Social Worker Acute Care

    Only for registered members

    Social workers in health care provide in-depth bio-psychosocial assessments diagnostic treatment and evaluation services for individual family group and couples. · ...

    Toronto, ON

    1 month ago

  • Work in company

    Abilities Specialist, Abilities and Health

    Only for registered members

    The Abilities Specialist provides case management and integrated disability management program for cases of occupational and non-occupational illness or injury including return to work. · Responsible and accountable for all claims management and adjudication of claims. · ...

    Toronto, ON

    1 month ago

  • Work in company

    Sr. Software Engineer AML

    Only for registered members

    Toronto, Ontario M5V 3L9 Posted February 26th, 2026 · Looking for more job opportunities? Click here · Job Type: Full Time · Job Category: IT · Job Description · Sr. Software Engineer AML (SymphonyAI) · Toronto, ON - Onsite · """Skills and Responsibilities: · MUST be eligible f ...

    Toronto, ON

    17 hours ago

  • Work in company

    Sr. Software Engineer AML

    Only for registered members

    Toronto, Ontario M5V 3L9 Posted February 21st, 2026 · Looking for more job opportunities? Click here · Job Type: Full Time · Job Category: IT · Job Description · Sr. Software Engineer AML (SymphonyAI) · Toronto, ON - Onsite · """Skills and Responsibilities: · MUST be eligible f ...

    Toronto, ON

    6 days ago

  • Work in company

    Sr. Software Engineer AML

    Only for registered members

    Toronto, Ontario M5V 3L9 Posted February 24th, 2026 · Looking for more job opportunities? Click here · Job Type: Full Time · Job Category: IT · Job Description · Sr. Software Engineer AML (SymphonyAI) · Toronto, ON - Onsite · """Skills and Responsibilities: · MUST be eligible f ...

    Toronto, ON

    2 days ago

Jobs
>
Toronto