Technicien D'assistance Informatique/ Desktop Support Technician - Quebec
Only for registered members Quebec, Canada
1 month ago
Job summary
We are currently seeking a Desktop Support Technician to join our team in Quebec City, QC. The Field tech Analyst will provide support and maintenance within the organization's desktop computing environment.
Responsibilities
- Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems.
- Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues.
- Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks.
- Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge and timeliness.
Qualifications
- 5+ years of experience with end user support & desktop support.
- 5+ years of experience with Windows operating system, local/network installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager & Admin Commands.
Job description
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