Bilingual Settlement Project Manager - Ottawa, Canada - Epiq Systems, Inc.

Epiq Systems, Inc.

Verified Company

Ottawa, Canada

4 weeks ago

Posted by:

Sophia Lee

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Description

It's fun to work at a company where people truly believe in what they are doing

Job Description:

Position Overview

The Project Manager provides project leadership on initiatives that are across functional areas and are strategic in nature. Determine key milestones, deliverables, dependencies, issues, risks and outcomes. Track and manage all project related activities to ensure a successful completion. Supervise team members to ensure exceptional client services are delivered.

Job Responsibilities- Project execution - continually monitor and evaluate project progress, to meet all project deliverables on time, within budget and at the highest quality standards- Anticipate and remove project issues- Documents and maintains all project deliverables and action items; provides follow up on outstanding items to ensure all activities are met- Creates and maintains timeline of activities; escalates to project sponsor issues that may impede project's success- Provides a monthly status update to the oversight team- Works with leaders in other functional areas to ensure all deliverables and action items are complete- Manages claimant correspondence and inquires as needed- Provide timely and accurate budget/estimate review and management; monthly forecasting- Managerial responsibility including hiring, performance managing and termination management.

- Handles multiple projects concurrently

Required Qualifications & Characteristics- University Bachelor's degree- Excellent bilingual verbal and written communication skills with a professional, calm demeanor- Minimum of 2 years' experience as a project manager and experience seeing projects through to completion.

Class Action claims or compensation program administration experience preferred- Knowledgeable user in Excel with experience communicating technical business rules and requirements- Strong comprehension of medical, legal and financial documentation preferred- Proficient technical writing skillset- Strong analysis, computation and research skills- Ability to effectively handle multiple tasks and time-sensitive projects, with changing priorities- Proven problem-solving and analytical skills with an ability to approach a problem logically and systematically- Ability to interact with all levels of managers and end-users in the organization- Critical thinking skills and the ability to efficiently gather and process information in a fast paced environment are required

Leadership Competencies

Building Effective Relationships - Identifies opportunities to build strategic relationships with individuals in other areas of the business in an effort to achieve business goals; develops partnerships through information exchange, clarifies partnership benefits and defines partnership scope and expectations; recognizes the business concerns and perspective of others; shares information and expertise with others to enable them to accomplish group goals.

Managing Change - Facilitates the implementation and acceptance of organizational change; addresses resistance to change and helps individuals adapt to change; encourages and rewards others to identify opportunities to do things differently; eases change through effectively simplifying complex, contradictory situations.

Strategic Agility - Clearly understands and articulates the business strategy; continuously ensures team and individual goals are aligned to broader strategic objectives, particularly when there is a change in direction; anticipates future consequences and trends, accurately including their potential impact; maintains broad business knowledge and perspective; creates new, competitive strategies aligned to the broader business strategy.

Influencing Others - Uses appropriate interpersonal styles to persuade others to accept a position or initiative that results in action to positively impact business results; assesses the current situation and adapts interpersonal style to suit the target audience; makes recommendations to achieve a specific impact, effect or course of action adopted by others; seeks mutually beneficial solutions; obtains cooperation from others, including those who are not direct reports.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us