General Manager - Hamilton, Canada - CrunchFitnessCanada (CFC002)

CrunchFitnessCanada (CFC002)

Verified Company

Hamilton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Benefits/Perks

Career Growth Opportunity
Competitive Compensation
Complimentary Crunch Gym Membership
Discounts on services, products, and more
A seriously fun work environment
Training and Development Programs

Company Overview
Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.

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RESPONSIBLE:

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KIND:

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INCLUSIVE:

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FUN:

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ALTERNATIVE:

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INNOVATIVE:

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PASSIONATE

OUR PURPOSE:
Enrich the lives of others through the power of well-being

OUR VISION:
Be the best place to work and work out

OUR VALUES:
Work Hard. Have Fun. Make History.

Heres what we need:

Were looking for talented General Managers who are committed to providing the bestinclass member and team member experience. Our leaders are selfmotivated, thrive in highenergy and highvolume environments.

Heres what youll be doing:

Recruiting, hiring, training, and developing team members
Manage team member performance standards, with ongoing development, training, and coaching
Impact member retention and deliver the Wow Member Experience
Scheduling and labor management
Member service resolution with pace and empathy
Resolving or escalating employee issues or concerns
Lead generation and outreach efforts to impact new member sales
New member acquisition and member integration into all services and programs offered
Team member goal setting, development plans, and staff meetings
Involvement and supervision in all front desk activities.
Maintain a crisp, clean facility through compliance with Daily Cleaning Checklist and facility/equipment work order oversight
Ensure consistent compliance with all Crunch policies, procedures, and service standards

Heres who you are:

Excellent in execution, taking prompt and assertive action to accomplish objectives
Lead by example by delivering personal and team performance targets
Understand labor control, optimal staffing levels, and controls overtime
Maintain high standards for facility cleanliness and organization
Mobilize to innovate and problem solve
Persuasive, candid communicator who encourages open dialogue
Demonstrates integrity and judgment that inspires trust
Basic understanding of industry, market, and key business drivers
Creator of a learning environment, striving for personal development
Confident, humble, and kind mixed with sense of humor and fun

Skills, Education, Experience:

2+ years of serviceoriented assistant management experience
Business management degree or equivalent proven experience
Experience with supervising and developing employees

Physical Demands:

This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.