Adventure Course Guide - Maple Ridge - WildPlay

    WildPlay
    WildPlay Maple Ridge

    8 hours ago

    Description

    Job Title: Element Guide

    Reports To: Park Manager, with additional accountabilities to the Park Supervisor.

    Job Purpose


    Element (activity) Guides provide excellent service for guests on suspended obstacle and zipline courses. Guides are knowledgeable, friendly, passionate and able to put others at ease. They thrive outdoors, love being physically active, are comfortable with heights and get great satisfaction from supervising and supporting others to achieve things they didn't think they could do.

    To excel as a Guide, you have an outgoing and confident personality, think on your feet, and demonstrate good sense in all decisions. Able to listen and identify the needs of others, you provide encouragement and advice based on best practices. When necessary, you can be assertive to ensure that guests minimize their risk while participating in Elements. When working in a team environment and engaging with guests, clear and positive communications are a must. Prior experience leading or teaching outdoor recreation is an asset.

    Principal Accountabilities

    • Consistently provides service that exceeds the guest's expectations through guest engagement, observing needs, providing encouragement and escalating issues to the Team Lead when necessary
    • Ensures guests enjoy safe, positive, enriching experiences
    • Demonstrates, teaches, and assists guests in the use of safety equipment
    • Ensures the correct fit, adjustments, and use of equipment before and during Element participation.
    • Reports incidents outside normal operating procedures to the Team Lead or Park Management.
    • Reports equipment/Element malfunctions or abnormalities to Team Lead or direct Supervisor.
    • Performs site maintenance, such as landscaping or grounds-keeping, along with other duties assigned by the Team Lead
    • Ensures Element rules are followed, without compromise
    • Monitors Elements for risk management, as well as assessing and intervening when situations require (according to certified WildPlay methods)
    • Learns guest assistance/rescue techniques and implements them in advance of need
    • Participates as a positive and self-driven member of the WildPlay team
    • Executes additional tasks from the Team Lead, Element Supervisor or Park Management as needed

    Work Schedule


    Works a flexible schedule of full or part-time seasonal work, according to the needs of the business, working evenings, weekends and holidays. There may be opportunities to travel to various site locations when appropriate.

    Knowledge/Experience/Skills/Attributes


    Knowledge

    • No academic or professional level of qualification is required
    • Knowledge in adventure recreation is an asset (either as a participant or through previous employment experience).
    • Successful completion of Element Guide training is required

    Experience

    • Proven experience in delivering excellent customer service

    Skills

    • Ability to consistently deliver high standards of work in outdoor, all-weather conditions
    • Unfailing attention to detail
    • Excellent communication skills
    • Good judgment and strong decision-making skills
    • Standard Level 1 First-Aid and CPR C or equivalent is required for higher-level training

    Attributes and Behaviours

    • Ability to act independently and as part of a team
    • Actively seeks to improve the guest experience
    • Develops and maintains positive working relationships with others
    • Assists team members unprompted
    • Self-motivated
    • Clear Criminal Record check
    • A positive attitude and openness to feedback

    Context


    This role impacts the guest experience more than any other, based on the amount of time spent with the guest. A successful Element Guide is friendly, positive and energetic, using the opportunity to engage with the guest and create an excellent guest experience.


    #J-18808-Ljbffr
  • Work in company

    Adventure Course Guide

    Only for registered members

    A successful Element Guide is friendly, positive and energetic, using the opportunity to engage with the guest and create an excellent guest experience. · Consistently provides service that exceeds the guest's expectations through guest engagement, · Ensures guests enjoy safe, po ...

    Maple Ridge OTHER

    1 month ago

  • Work in company

    Adventure Course Guide

    Only for registered members

    Element Guides provide excellent service for guests on suspended obstacle and zipline courses. · Consistently provides service that exceeds the guest's expectations through guest engagement, observing needs, providing encouragement and escalating issues to the Team Lead when nece ...

    Maple Ridge, BC VR S

    1 month ago

  • Work in company

    26-019 Recreation Leader 2

    Only for registered members

    We are seeking enthusiastic Recreation Leaders who enjoy guiding children through play, social interaction, and group activities. · Some knowledge of the fundamentals of program leadership and instruction of recreation programs. · ...

    Maple Ridge

    1 month ago

  • Work in company

    26-019 Recreation Leader 2 (Children's)

    Only for registered members

    Creating fun, safe, and inclusive experiences for children and families. · Lead play-based sessions · Themed activities · Licensed afterschool childcare · ...

    Maple Ridge

    1 month ago

  • Work in company

    26-019 Recreation Leader 2

    Only for registered members

    Are you passionate about creating fun, safe, and inclusive experiences for children and families? · We are seeking enthusiastic Recreation Leaders who enjoy guiding children through play, social interaction, and group activities. · ...

    Maple Ridge, British Columbia

    1 month ago

  • Work in company

    early childhood educator

    Only for registered members

    This is an opportunity to work as an early childhood educator. · Assist early childhood educators in carrying out programs that promote the physical, cognitive, emotional and social development of children · ...

    Maple Ridge, BC VX V

    1 week ago

  • Work in company

    Activity Coordinator

    Only for registered members

    Under the supervision of the Executive Director, the Activity Coordinator develops and coordinates programs and services to meet the changing needs of programming for people 55+ at two RMSS Activity Centres. This includes producing a program guide appropriate to the image and pur ...

    Maple Ridge, BC VX N

    2 weeks ago

  • Work in company

    Recreation Leader 2

    Only for registered members

    We are seeking Recreation Leaders who enjoy guiding children through play, social interaction, and group activities.The City of Maple Ridge is seeking enthusiastic Recreation Leaders who enjoy guiding children through play, social interaction, and group activities. · ...

    Maple Ridge, BC VX A

    1 month ago

  • Work in company

    Registered Nurse, Perinatal

    Only for registered members

    We are currently hiring for a Relief Part Time Registered Nurse, Perinatal to join our Maternity team at Ridge Meadows Hospital located in Maple Ridge, B.C. · This position is available until approximately April 2027 or until the return of the incumbent. · Joining our team offers ...

    Maple Ridge, BC VX G

    2 weeks ago

  • Work in company

    Dental Receptionist

    Only for registered members

    We're looking for a Dental Receptionist with outstanding customer service skills to deliver top-notch patient care. · ...

    Maple Ridge, BC

    1 month ago

  • Work in company

    early childhood supervisor

    Only for registered members

    Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children Lead activities by telling or reading stories, teaching songs and taking children to local points of interest Guide and assist children in the ...

    Pitt Meadows, BC VY W

    1 month ago

  • Work in company

    early childhood education worker

    Only for registered members

    Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children. Assist early childhood educators in carrying out programs that promote the physical, cognitive, emotional and social development of children. ...

    Pitt Meadows, BC VY W

    1 month ago

  • Work in company

    early childhood educator

    Only for registered members

    early childhood educator · Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children · Lead activities by telling or reading stories, teaching songs and taking children to local points of interest · Gu ...

    Langley, BC VM A

    1 month ago

  • Work in company

    early childhood educator

    Only for registered members

    Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children. · ...

    Langley, BC VM Y

    2 weeks ago

  • Work in company

    Registered Nurse

    Only for registered members

    Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive ...

    Pitt Meadows $41.42 - $59.52 (CAD)

    1 month ago

  • Work in company

    Registered Nurse, Perinatal

    Only for registered members

    We are currently hiring for a Relief Full Time Registered Nurse, Perinatal to join our Maternal - Infant - Child & Youth (MICY) team at Ridge Meadows Hospital located in Maple Ridge,B.C. · In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of ...

    Pitt Meadows $41.42 - $59.52 (CAD)

    2 weeks ago

  • Work in company

    Registered Nurse, Perinatal

    Only for registered members

    We are currently hiring for a Relief Part Time Registered Nurse, Perinatal to join our Maternity team at Ridge Meadows Hospital located in Maple Ridge, B.C. · This position is available until approximately April 2027 or until the return of the incumbent.Joining our team offers yo ...

    Pitt Meadows $41.42 - $59.52 (CAD)

    3 weeks ago

  • Work in company

    early childhood supervisor

    Only for registered members

    This is an early childhood supervisor role that involves assessing children's development and preparing learning plans tailored to their needs. · ...

    Langley, BC VM Y

    1 month ago

  • Work in company

    Registered Nurse, Perinatal

    Only for registered members

    We are currently hiring for a Relief Full Time Registered Nurse Perinatal to join our Maternal Infant Child Youth team at Ridge Meadows Hospital located in Maple Ridge B.C This position is available until approximately March 2027 or until the return of the incumbent Connect with ...

    Pitt Meadows, British Columbia

    2 weeks ago

  • Work in company

    early childhood educator

    Only for registered members

    Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children. · Assess the children's development in order to prepare a learning plan tailored to his needs. · Maintain daycare equipment. · ...

    Langley, BC VM A

    2 weeks ago

  • Work in company

    Student (Communications & PR)

    Only for registered members

    This is a full-time 4-month temporary role from beginning of May to the end of August offering hands on experience professional skill development and the chance to build a strong network across First West Credit Union. · Currently enrolled in an undergraduate degree program or po ...

    Township of Langley TEMPORARY

    4 weeks ago

Jobs
>
Maple Ridge