Digital Content Specialist - Toronto, Canada - Granite Club
Description
About the Role:
About the Granite Club:
The Granite Club is Canada's premier private Members' family, athletic, recreation, and social club. Located in north Toronto, we offer our 12,000 Members the highest standard of facilities, programs, and services.
Benefits for full-time employees include competitive compensation, extensive health and dental, pension eligibility, fresh daily meals, wellness initiatives, professional development, free indoor parking, discounted gym memberships, and fun Employee family events.
Primary Responsibilities:
- Digital content curation: Use various software and content management platforms to maintain and publish highquality content on digital properties including website, social media, app, digital signage, touch screens, and intranet; ensure the Member website is a consistent and reliable source for all Club information, events, and news
- Web maintenance: Ensure website follows design, development, navigation, and usability/UX best practices; troubleshoot technical issues; act as primary contact for website vendor; build surveys and forms; and more
- Visual branding: Select and edit photos, video, graphics, and other media; ensure all visuals reflect brand identity; participate in redesign initiatives for website and digital signage
- Technical support: Provide professional and friendly customer service and technical support to Members and fellow Employees
- Analysis: Build measurement systems into all projects and report on campaign success; analyze current trends and adopt new strategies to increase views, ensure continuous improvement, and provide an optimal Member experience
- And more: Look forward to special assignments and projects that shake up the routine and add to your portfolio; other duties will be added, deleted, or assigned as needed
Required Qualifications:
- Education: Degree or diploma in digital content, communications, or a related field
- Experience: 3 to 5 years of handson professional experience in a related field
- Software savvy: Adobe Creative Suite (Photoshop, InDesign, Acrobat); Microsoft Office (Excel, Word, Powerpoint); Google Workspace (Drive, Docs, Sheets, Forms); Google Analytics; Sprout Social; ability to learn new software quickly
- Social media savvy: Instagram, Facebook, Vimeo, YouTube, LinkedIn; experience creating and deploying strategic and engaging content; strong understanding of individual platforms and evolving best practices
- Creative savvy: Keen eye for visual aesthetics and branding; technical skills for creating and editing photography and graphics
- Meticulous attention to detail, accuracy, and consistency; and this bullet point excites you, rather than scares you
- Organizational skills and time management; multitasking; processdriven and highly accountable with experience in a fastpaced, deadlinedriven environment
- Writing and language skills: Copy editing and proofreading
- Curiosity and resourcefulness; you love to research, learn, and problemsolve
- People skills: Exemplary interpersonal and customer service skills; a positive attitude and demonstrated success liaising with stakeholders at all levels of the organization and externally
- Digital signage experience is an asset
- Extra points: Graphic design; article writing; videography; photography; motion graphics; hospitality industry experience; Olympiclevel curling skills to help our team win the next Employee tournament
Work Schedule:
- Monday-Friday, 9:00 am5:00 pm with some variance; occasional afterhours work required
- Hybrid work model with 3 days in office with Clubwide preassigned days.
As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record before commencing work.
If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.
We thank you in advance for your interest in our opportunityLI-HYBRID
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