Technical Delivery Manager - Ontario, Canada - Flintfox

Description

We have an exciting opportunity for someone with solid technical and management experience to join our fast paced, global software organization in a key leadership role.

In this role you will lead and drive business value and be committed to building an engaged delivery experience for our customers.

In this role you will work across a global team of Technical Consultants to provide high quality, bespoke development services (customizations) and expert technical support to Flintfox customers across the globe.

About Us
Why Flintfox? - watch this short video that defines what we do and who we are

Flintfox is an award-winning provider of expert ERP solutions and services globally. We love developing technology, but it's the impact it has on our customers that really excites us. We provide intelligent solutions which optimise trade revenue, pricing and promotions across a wide range of verticals. Our culture of collaboration and partnership enables us to continue to delight our customers with our software.

Headquartered in Auckland, we have offices across Europe, North America and Latin America and over 100 staff (our Flintfoxers) globally.

We are a strong adopter of Microsoft technologies and a Microsoft Gold Partner being one of only a handful of Global ISVs for Microsoft Dynamics ERP solutions.

Requirements:

• At least 8 years of software development experience in Microsoft D365 (as an X++ developer) and.

NET (web)

• Strong knowledge of the software development lifecycle (SDLC) within an ISV setting. You'll understand the technical challenges faced to be able to talk knowledgeably to your team, consultants and customers
• Experience managing a software team in a large complex environment
• Experience monitoring, managing and measuring a technical delivery team, including providing mentoring and guidance
• Working knowledge of project management methodologies specifically Agile
• Commercial and business experience with a solid knowledge and experience of project implementation life cycle. You'll be comfortable talking to stakeholders directly regarding project technical delivery and support.

What you will bring to the role

• Customer service: you'll deliver only the best of the best customer service and have extensive experience dealing with external and internal customers
• Communication and collaboration: sharing information, ideas and supporting your team and customers is of personal importance to you
• Learning: you're eager to continue to learn and be challenged
• Ownership: you proactively take responsibility and ownership of technical delivery to customers and look for ways to help your team achieve their goals

Additional Information

Benefits

• Paid vacation and standard holidays
• Training Certification Reimbursement
• Work from home

Please note you must be legally entitled to work in Canada to be considered for the role.
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