Director of Platform Operations – Infrastructure - Toronto, Ontario, Canada
1 week ago
Job summary
As the Director of Platform Operations you’ll lead the evolution of Upwork’s foundational infrastructure ensuring our platform’s resilience scalability and innovation-readiness You’ll oversee a globally distributed team driving initiatives across Kubernetes modernization CI/CD platform services developer tooling and AI/ML infrastructure enablement.
Responsibilities
- Lead global operations for core infrastructure platforms including Kubernetes developer environments CI/CD systems and enterprise integrations ensuring performance reliability security define execute roadmap secure multi-tenant infrastructure powers engineering AI/ML workloads across company drive automation build release processes incident response compliance readiness maintain strong reliability standards oversee platform-wide observability logging monitoring distributed tracing SLO instrumentation partner with AI platform teams operationalize next-gen infrastructure GPU provisioning MCP Agent Marketplace model-serving environments recruit mentor scale high-performing globally distributed team fosters innovation technical excellence represent infrastructure operations strategic planning architectural reviews influence company-wide platform investments direction.
Job description
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